EU Ecommerce Leader: Personalisation & Community Growth

URBN Urban Outfitters, Inc.; Greater London; Hybrid; GBP 70,000 - 100,000; Full time

Benefits offered by this job

Work-life balance

Wellbeing

Employee discount

Community

Travel

Continued development

Job summary

URBN Urban Outfitters, Inc. is seeking an Ecommerce Manager to shape how EU customers experience the site, turning buying strategy into a compelling customer journey.

You will own discovery, navigation and on-site experiences, ensuring they are inspiring, community-led and on-brand across EU markets. You will lead a cross-functional team, drive personalisation initiatives end-to-end and partner with Buying, Planning and Creative to deliver a cohesive digital experience that supports growth and

Qualifications

• Proven track record delivering end-to-end personalisation programmes.
• Strategic thinker who sets direction and spots opportunities.
• Experience building and leading cross-functional teams across Buying, Planning and Creative.

Responsibilities

• Lead and own the EU site personalisation strategy and execution.
• Define navigation, categorisation and discovery to improve conversion and UX.
• Oversee content build, QA and on-site experiences to stay on-brand.

Skills

Personalisation

Strategy

Team leadership

Cross-functional collaboration

Data analytics

Tools

Dynamic Yield

Site analytics

Job description

URBN Urban Outfitters, Inc. is seeking an Ecommerce Manager to shape how EU customers experience the site, turning buying strategy into a compelling customer journey.

You will own discovery, navigation and on-site experiences, ensuring they are inspiring, community-led and on-brand across EU markets. You will lead a cross-functional team, drive personalisation initiatives end-to-end and partner with Buying, Planning and Creative to deliver a cohesive digital experience that supports growth and