Ethical Beauty Consultant & Customer Advisor

The Body Shop International Limited; Aylesford; On-site; GBP 18,000 - 23,000; Full time

Job summary

The Body Shop International Limited is seeking a store consultant to support the management team in driving sales and delivering exceptional customer service on the shop floor. You will uphold the company’s values and policies while helping customers choose products that fit their needs.

As part of our team, you will learn the product range, share knowledge about origins and ethics, and engage with customers to provide a personalized shopping experience that reflects The Body Shop’s philosophy.

Qualifications

• Strong interpersonal skills to build rapport with customers.
• Ability to communicate and listen effectively.
• A genuine passion for beauty and the retail industry.
• Open availability for evening, weekend, and holiday shifts.

Responsibilities

• Support store management to drive sales and profit.
• Provide expert advice to customers on The Body Shop products.
• Learn products origins and proactively engage with customers to match preferences.

Skills

Customer service

Interpersonal skills

Communication

Open availability

Job description

The Body Shop International Limited is seeking a store consultant to support the management team in driving sales and delivering exceptional customer service on the shop floor. You will uphold the company’s values and policies while helping customers choose products that fit their needs.

As part of our team, you will learn the product range, share knowledge about origins and ethics, and engage with customers to provide a personalized shopping experience that reflects The Body Shop’s philosophy.