Ethical Beauty Advisor & Customer Experience Champion

The Body Shop International Limited; Ambergate; On-site; GBP 18,000 - 24,000; Full time

Job summary

The Body Shop in the United Kingdom is seeking a friendly Customer Consultant to support the store management team by delivering exceptional service on the shop floor and upholding the brand values. You will help customers choose products and explain our ethical sourcing and Community Trade initiatives.

Join a lively team and learn about our extensive product range while offering expert advice, building relationships, and contributing to sales and store performance through flexible availability

Qualifications

• Strong interpersonal skills to build rapport with customers.
• Clear communication and listening abilities.
• Genuine passion for beauty and retail industry.
• Flexible hours including evenings, weekends and holidays.

Responsibilities

• Support store management to drive sales through exceptional customer service.
• Provide product knowledge and advice to customers on skincare and cosmetics.
• Engage with customers to understand needs and create positive shopping experiences.

Skills

Interpersonal skills

Communication

Active listening

Flexible hours

Job description

The Body Shop in the United Kingdom is seeking a friendly Customer Consultant to support the store management team by delivering exceptional service on the shop floor and upholding the brand values. You will help customers choose products and explain our ethical sourcing and Community Trade initiatives.

Join a lively team and learn about our extensive product range while offering expert advice, building relationships, and contributing to sales and store performance through flexible availability