Ethical Beauty Consultant

The Body Shop International Limited; Basingstoke; On-site; GBP 18,000 - 24,000; Full time

Job summary

The Body Shop is looking for a dedicated Consultant to support store leadership in driving sales and profit while delivering exceptional customer service on the shop floor. You will embody our values and ensure procedures and policies are followed.

Join a team that helps customers choose products with natural ingredients, many sourced ethically through Community Trade. You’ll engage with customers daily, learn products and origins, and share The Body Shop philosophy in a supportive,

Qualifications

• Strong interpersonal skills to build rapport with customers.
• Clear communication and active listening.
• Genuine passion for beauty and retail industry.
• Open availability for evenings, weekends and holidays.

Responsibilities

• Support the store management team in driving sales and profit through exceptional customer service on the shop floor.
• Demonstrate and uphold the company's values and policies.
• Offer expert product advice and guidance to customers, helping them find suitable items.

Skills

Interpersonal skills

Communication

Customer service

Retail enthusiasm

Job description

The Body Shop is looking for a dedicated Consultant to support store leadership in driving sales and profit while delivering exceptional customer service on the shop floor. You will embody our values and ensure procedures and policies are followed.

Join a team that helps customers choose products with natural ingredients, many sourced ethically through Community Trade. You’ll engage with customers daily, learn products and origins, and share The Body Shop philosophy in a supportive,