Ethical Beauty Advisor | Customer Experience Champion

The Body Shop; Cardiff; Hybrid; GBP 18,000 - 24,000; Full time

Job summary

The Body Shop in the United Kingdom is seeking a dedicated Sales Consultant to support the store management team in driving sales and profit through outstanding customer service on the shop floor. You will share knowledge of over 2,000 products, help customers choose skincare and beauty routines, and embody The Body Shop's values and Community Trade philosophy.

The role requires strong interpersonal skills, effective communication, a passion for beauty, and open availability for evenings,

Qualifications

• Customer service experience is ideal.
• Strong interpersonal skills to build rapport with customers.
• Willingness to work evenings, weekends and holidays.

Responsibilities

• Support store management to drive sales and profit.
• Deliver exceptional customer service on the shop floor.
• Explain products and fit recommendations to customer needs.
• Learn product origins and The Body Shop philosophy to inspire customers.

Skills

Interpersonal skills

Communication

Passion for beauty

Evening/weekend/holiday availability

Job description

The Body Shop in the United Kingdom is seeking a dedicated Sales Consultant to support the store management team in driving sales and profit through outstanding customer service on the shop floor. You will share knowledge of over 2,000 products, help customers choose skincare and beauty routines, and embody The Body Shop's values and Community Trade philosophy.

The role requires strong interpersonal skills, effective communication, a passion for beauty, and open availability for evenings,