Ethical Beauty Consultant — Inspiring Customer Care

THE BODY SHOP; Sutton; On-site; GBP 12,000 - 17,000; Full time

Job summary

The Body Shop is seeking a friendly Store Consultant to assist customers on the shop floor and promote our products with genuine, knowledgeable service. You will collaborate with the store team to deliver a seamless shopping experience while aligning with our ethical values.

Responsibilities include delivering expert product advice, building rapport with customers, and helping them choose the right skincare and beauty solutions. Availability for evenings, weekends and holidays is expected.

Qualifications

• Customer service experience is ideal.
• Strong interpersonal and communication skills.
• A genuine passion for beauty and the retail industry.

Responsibilities

• Support the store management team to drive sales and profit within the store.
• Provide expert advice to customers and recommend products that suit their needs.
• Uphold The Body Shop values and company policies on the shop floor.

Skills

Customer service

Interpersonal skills

Communication

Retail experience

Passion for beauty

Job description

The Body Shop is seeking a friendly Store Consultant to assist customers on the shop floor and promote our products with genuine, knowledgeable service. You will collaborate with the store team to deliver a seamless shopping experience while aligning with our ethical values.

Responsibilities include delivering expert product advice, building rapport with customers, and helping them choose the right skincare and beauty solutions. Availability for evenings, weekends and holidays is expected.