Ethical Beauty Consultant & Customer Advisor

Cotswolds Designer Outlet; United Kingdom; Remote; GBP 18,000 - 24,000; Full time

Job summary

The Body Shop in the United Kingdom is looking for a Sales Consultant to support the store team in delivering exceptional customer service on the shop floor and to uphold the brand's ethical values. You will learn product origins, provide expert advice, and engage with customers to meet their skincare needs while promoting Community Trade products and sustainable beauty.

Open availability for evenings, weekends and holidays is preferred.

Qualifications

• Customer service experience is preferred.
• Strong communication and listening skills are essential.
• A passion for beauty and retail industry helps you connect with customers.

Responsibilities

• Provide exceptional customer service on the shop floor.
• Offer expert product advice and skincare recommendations.
• Upsell and promote ethical and Community Trade products.

Skills

Customer service

Interpersonal skills

Communication

Retail experience

Job description

The Body Shop in the United Kingdom is looking for a Sales Consultant to support the store team in delivering exceptional customer service on the shop floor and to uphold the brand's ethical values. You will learn product origins, provide expert advice, and engage with customers to meet their skincare needs while promoting Community Trade products and sustainable beauty.

Open availability for evenings, weekends and holidays is preferred.