Estates Project Manager — Lead Critical FM Programs

Serco Limited; Cheltenham; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Holidays 25 days + bank holidays

Pension up to 6%

Training and development

Health and wellbeing programs

Discounts across retailers

Volunteer day

Job summary

Serco Limited is seeking a Project Manager for the UK Defence Academy in Swindon. You will oversee a programme of mechanical and electrical projects, ensuring safety, quality and timely delivery within governance frameworks.

You will coordinate with contractors, manage variations, and maintain CAFM/SharePoint data while supporting a culture of continuous improvement and professional growth.

Qualifications

• ONC, HNC or HND in Building Services Engineering (Mechanical or Electrical).
• Management-level qualification in health, safety and environment (SMSTS or IOSH).
• Excellent organisational and communication skills, with strong IT capability across Excel, Word, CAFM, Teams and SharePoint.
• Demonstrable experience supervising project teams, managing KPIs, costs, planning, stakeholder engagement and performance management.
• Proven experience leading complex FM estates projects, including space utilisation and knowledge of standards such as British Standards, SFG20 and BSRIA.
• Experience managing Safe Systems of Work, site activities, scope setting, and problem-solving in fast-moving environments.

Responsibilities

• Understand customer requirements and translate them into statements of need.
• Manage PPM and reactive subcontractor activities, as well as service variation and asset replacement projects.
• Update CAFM Explorer data, ensuring tasks, asset changes, and documentation are accurate and complete.
• Maintain project information across variations, cost tracking, programme updates, and documentation management systems including SharePoint and the Technical Library.
• Deliver projects from feasibility through post-occupancy, following the RIBA Plan of Work and Serco project governance processes.
• Ensure compliance with MOD processes, building standards and approvals, and Serco requirements for buildability and maintenance.
• Follow procurement processes, including appointing contractors and managing all contract administration and cost control.
• Uphold Environmental, Health, Safety, Security and Quality Standards, ensuring works follow CDM 2015 and contractor control processes.
• Carry out site quality audits, ensuring contractors work safely and meet agreed methods and risk assessments.
• Lead project meetings, collaborate effectively with colleagues, and support value-for-money outcomes.

Skills

Organisational skills

Communication skills

IT literacy

Project leadership

Stakeholder management

Cost control

Education

ONC/HNC/HND Building Services Engineering

SMSTS or IOSH qualification

Tools

CAFM

SharePoint

Teams

Excel

Word

Job description

Serco Limited is seeking a Project Manager for the UK Defence Academy in Swindon. You will oversee a programme of mechanical and electrical projects, ensuring safety, quality and timely delivery within governance frameworks.

You will coordinate with contractors, manage variations, and maintain CAFM/SharePoint data while supporting a culture of continuous improvement and professional growth.