Project Manager

Serco Group Plc; Watchfield; On-site; GBP 52,000 - 72,000; Full time

Benefits offered by this job

Holidays: 25 days + bank holidays

Pension: up to 6%

Training & development

Health & wellbeing

Employee discounts

Volunteer & charity

Employee networks

Job summary

Serco Group plc in Swindon is seeking a Project Manager for the Estates Department to deliver mechanical and electrical projects safely, on time, and with clear governance. You will translate customer requirements into statements of need and drive programmes through feasibility to post-occupancy.

You will manage PPM, reactive subcontractors, variations, maintain CAFM Explorer data, and lead project meetings while ensuring compliance with MOD processes and CDM 2015.

Qualifications

• Experience managing Building Engineering Services projects; contractor-side understanding preferred.
• Management-level qualification in health, safety and environment (SMSTS or IOSH) would be advantageous.
• Excellent organisational and communication skills; strong IT capability with Excel, Word, CAFM, Teams and SharePoint.
• Proven ability supervising project teams, managing KPIs, costs, planning, stakeholder engagement and performance management.
• Experience leading complex FM estates projects, including space utilisation and knowledge of standards (BS, SFG20, BSRIA).
• Experience managing Safe Systems of Work, site activities, scope setting, and problem-solving in fast-moving environments.

Responsibilities

• Understand requirements and translate them into statements of need.
• Manage PPM and reactive subcontractor activities, variations, and asset replacement projects.
• Update CAFM Explorer data and ensure tasks and documentation are accurate.
• Maintain project information across variations, cost tracking, programme updates, and documentation systems.
• Deliver projects from feasibility through post-occupancy following RIBA Plan of Work and Serco governance.
• Ensure compliance with MOD processes, building standards, and CDM 2015.
• Follow procurement processes, appoint contractors, and manage cost control.
• Lead project meetings and drive value-for-money outcomes.

Skills

Project management

Stakeholder engagement

IT literacy

Excel

SharePoint

Education

ONC/HNC/HND Building Services Engineering (Mechanical or Electrical)

Tools

CAFM Explorer

SharePoint

Microsoft Teams

Microsoft Word

Microsoft Excel

Job description

Ready to impact a better future? As a Project Manager in our Estates Department team, you'll make sure essential projects across the Defence Academy are delivered safely, smoothly, and with purpose. Your work will support a site that trains future leaders and makes a real positive impact on communities and society.

You’ll bring clarity, structure, and confidence to a diverse programme of mechanical and electrical projects - creating impactful solutions while supporting an environment where colleagues can grow and do work that truly matters.

What you’ll do as a Project Manager

• Work with customers to fully understand their requirements and translate them into agreed statements of need.
• Manage PPM and reactive subcontractor activities, as well as service variation and asset replacement projects, supporting larger capital programmes where required.
• Update and proactively manage CAFM Explorer data, ensuring tasks, asset changes, and documentation are accurate and complete.
• Maintain accurate project information across Service Variations, cost tracking, programme updates, and documentation management systems including SharePoint and the Technical Library.
• Deliver projects from feasibility through post-occupancy, following the RIBA Plan of Work and Serco project governance processes.
• Ensure compliance with MOD processes, building standards and approvals, and Serco requirements for buildability and maintenance.
• Follow procurement processes, including appointing contractors and managing all contract administration and cost control.
• Uphold Environmental, Health, Safety, Security and Quality Standards, ensuring works follow CDM 2015 and contractor control processes.
• Carry out site quality audits, ensuring contractors work safely and meet agreed methods and risk assessments.
• Lead project meetings, collaborate effectively with colleagues, and support value-for-money outcomes.

ONC, HNC or HND in Building Services Engineering (Mechanical or Electrical)

• Experience managing Building Engineering Services projects, ideally with contractor-side understanding.
• A management-level qualification in health, safety and environment (such as SMSTS or IOSH).
• Excellent organisational and communication skills, with strong IT capability across tools like Excel, Word, CAFM, Teams and SharePoint.
• Demonstrable experience supervising project teams, managing KPIs, costs, planning, stakeholder engagement and performance management.
• Proven experience leading complex FM estates projects, including space utilisation and knowledge of standards such as British Standards, SFG20 and BSRIA.
• Experience managing Safe Systems of Work, site activities, scope setting, and problem-solving in fast-moving environments.

Location: UK Defence Academy, Swindon, SN6 8LA Salary: Competitve, depending on experience Schedule: Permanent, full time, Mon-Thurs 8am-4pm, Fri 8am-3:30pm

Discover all you need to keep growing We're one of the top 1% of international employers, so you can have confidence you'll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we're proud to offer clear development opportunities - and the support and tools to help you seize them.

What we offer

• Holidays: 25 days plus bank holidays (and the option to buy up to five additional leave days each year)
• Pension: Up to 6% contributory pension scheme
• Training and development: Over 1,100 internal courses available, funding for qualifications and apprenticeships (including L3 Team Leader and L5 Operations Manager apprenticeships), mentoring opportunities, and a focus on internal progression
• Health and wellbeing: Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service
• Discounts: Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
• Charity: Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity
• Employee networks: Our networks support inclusion and connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including LGBTQIA+ employees, women, parents and carers, people with disabilities, veterans, and people from all cultural backgrounds.