Project Manager

Serco Group Plc; Swindon; Ibrido; GBP 42.000 - 64.000; Tempo pieno

Vantaggi offerti da questo lavoro

Holidays 25 days

Pension 6%

Internal training

Health & wellbeing

Employee discounts

Charity & volunteering

Employee networks

Descrizione del lavoro

Serco Group Plc is seeking an experienced Project Manager in our Estates Department to deliver a programme of Building Services projects across the Defence Academy. You will translate customer requirements into executable plans, manage variation orders, asset replacement, and maintain CAFM data for accurate reporting.

The role requires SMSTS or IOSH, strong IT skills, and experience leading complex FM estates projects.

Competenze

• ONC/HNC/HND in Building Services Engineering (Mechanical or Electrical).
• Experience managing Building Engineering Services projects, ideally with contractor-side understanding.
• Management-level qualification in health, safety and environment (e.g. SMSTS or IOSH).
• Excellent organisational and communication skills with strong IT capability across Excel, Word, CAFM, Teams and SharePoint.
• Experience supervising project teams, managing KPIs, costs, planning, stakeholder engagement and performance management.
• Proven experience leading complex FM estates projects, including space utilisation and knowledge of standards such as British Standards, SFG20 and BSRIA.

Mansioni

• Work with customers to fully understand their requirements and translate them into agreed statements of need.
• Manage PPM and reactive subcontractor activities, as well as service variation and asset replacement projects.
• Update and proactively manage CAFM Explorer data, ensuring tasks, asset changes, and documentation are accurate and complete.
• Maintain accurate project information across Service Variations, cost tracking, programme updates, and documentation management systems including SharePoint and the Technical Library.
• Deliver projects from feasibility through post-occupancy, following the RIBA Plan of Work and Serco project governance processes.
• Ensure compliance with MOD processes, building standards and approvals, and Serco requirements for buildability and maintenance.
• Follow procurement processes, including appointing contractors and managing all contract administration and cost control.
• Uphold Environmental, Health, Safety, Security and Quality Standards, ensuring works follow CDM 2015 and contractor control processes.
• Carry out site quality audits, ensuring contractors work safely and meet agreed methods and risk assessments.
• Lead project meetings, collaborate effectively with colleagues, and support value-for-money outcomes.

Conoscenze

Organisational skills

Communication skills

IT literacy

Formazione

Building Services Engineering (Mechanical or Electrical)

Strumenti

Excel

Word

CAFM

Teams

SharePoint

Descrizione del lavoro

As a Project Manager in our Estates Department team, you'll make sure essential projects across the Defence Academy are delivered safely, smoothly, and with purpose. Your work will support a site that trains future leaders and makes a real positive impact on communities and society. You'll bring clarity, structure, and confidence to a diverse programme of mechanical and electrical projects - creating impactful solutions while supporting an environment where colleagues can grow and do work that truly matters. What you'll do as a Project Manager You'll be entrusted to:

• Work with customers to fully understand their requirements and translate them into agreed statements of need.
• Manage PPM and reactive subcontractor activities, as well as service variation and asset replacement projects, supporting larger capital programmes where required.
• Update and proactively manage CAFM Explorer data, ensuring tasks, asset changes, and documentation are accurate and complete.
• Maintain accurate project information across Service Variations, cost tracking, programme updates, and documentation management systems including SharePoint and the Technical Library.
• Deliver projects from feasibility through post-occupancy, following the RIBA Plan of Work and Serco project governance processes.
• Ensure compliance with MOD processes, building standards and approvals, and Serco requirements for buildability and maintenance.
• Follow procurement processes, including appointing contractors and managing all contract administration and cost control.
• Uphold Environmental, Health, Safety, Security and Quality Standards, ensuring works follow CDM 2015 and contractor control processes.
• Carry out site quality audits, ensuring contractors work safely and meet agreed methods and risk assessments.
• Lead project meetings, collaborate effectively with colleagues, and support value-for-money outcomes.
  ONC, HNC or HND in Building Services Engineering (Mechanical or Electrical).
• Experience managing Building Engineering Services projects, ideally with contractor-side understanding.
• A management-level qualification in health, safety and environment (such as SMSTS or IOSH).
• Excellent organisational and communication skills, with strong IT capability across tools like Excel, Word, CAFM, Teams and SharePoint.
• Demonstrable experience supervising project teams, managing KPIs, costs, planning, stakeholder engagement and performance management.
• Proven experience leading complex FM estates projects, including space utilisation and knowledge of standards such as British Standards, SFG20 and BSRIA.
• Experience managing Safe Systems of Work, site activities, scope setting, and problem-solving in fast-moving environments.
  At Serco, everyone plays a vital part in delivering essential public services that make a real difference. As a global team of 50,000 people across Defence, Transport, Justice, Immigration, Healthcare, Leisure and Citizen Services, we're united by a shared purpose: to improve the services that communities rely on. Guided by our values of Trust, Care, Innovation and Pride, our people make meaningful impact, every single day.
• Our inclusive recruitment commitment: We prioritise your skills and potential. As a Disability Confident Leader, the Top Great British Employer of Veterans 2026, and a Gold Inclusive Employer Standard holder, we champion equal opportunities for all. We offer flexible and hybrid working where possible and make reasonable adjustments throughout recruitment and employment.
• Guaranteed Interview Scheme: Applicants with disabilities, veterans and people with convictions, who meet the minimum job criteria, are guaranteed an interview. Simply opt into the relevant scheme on the application form.
• Ban The Box: We also support fair access for those with unspent criminal convictions through our 'Ban the Box' pledge (some roles may have security exemptions).
  Discover all you need to keep growing
• What we offer
• Holidays: 25 days plus bank holidays (and the option to buy up to five additional leave days each year)
• Pension: Up to 6% contributory pension scheme
• Training and development: Over 1,100 internal courses available, funding for qualifications and apprenticeships (including L3 Team Leader and L5 Operations Manager apprenticeships), mentoring opportunities, and a focus on internal progression
• Health and wellbeing: Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service
• Discounts: Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
• Charity: Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity
• Employee networks: Our networks support inclusion and connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including LGBTQIA+ employees, women, parents and carers, people with disabilities, veterans, and people from all cultural backgrounds.