Estates Operative / Technician

Sanctuary Group; Aberdeen City; On-site; GBP 27,000 - 28,000; Full time

Benefits offered by this job

25 days annual leave

Pension scheme with employer

Life Assurance

Employee Advice Service

Cycle to Work

Voluntary health plans

Wellbeing support

Staff Networks

Job summary

Sanctuary Group in Aberdeen is seeking an Estate Operative / Technician to join the Estate Services team. You will perform grass cutting, hedge pruning, pesticide spraying, and assist with cleaning, inspections and ad-hoc duties at multiple sites across Aberdeenshire.

The role requires adaptability to customer needs, driving to sites, and completing records. Training will be provided to ensure competency and safety in daily operations.

Qualifications

• British institute certificate in cleaning services (BICS), NVQ 2 in Horticulture or similar or willing to work towards
• Pesticide Application Certificate PA1 – PA6 or willing to work towards
• Working knowledge and experience of caretaking, general cleaning, and reporting of repairs
• Excellent interpersonal and customer care skills
• A working knowledge of health and safety regulations
• This role will involve driving on company business; a full valid manual UK driving licence is required

Responsibilities

• Assisting with general cleaning and clearing of communal areas within properties
• Completing daily work records and maintaining stock levels
• Responding positively to complaints and breakdowns in service delivery to meet customer expectations
• Ensuring tools and equipment are kept in a usable condition
• Working with customers to resolve issues and improve services
• Providing accurate information and updates on the progress of allocated work

Skills

Cleaning qualification

Horticulture NVQ2

Pesticide PA1-PA6

Caretaking experience

Customer care skills

Health and safety knowledge

Full UK driving licence

Education

BICS or NVQ2 in Hort

Tools

UK driving licence

Job description

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Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

£26,503 - £27,898 per year

40 hours per week – Monday to Friday – 8:00am to 4:30pm

We are looking for an Estate Operative known within the company as an Estate Technician to join our Estate Services team in Aberdeen. The role is responsible for basic ground maintenance including grass cutting, hedge pruning, pesticide spraying. The role will also assist with communal cleaning, compliance testing and ad-hoc duties at different sites, which will include inspections, removal of bulk items, litter picking, and removal of graffiti.

Working as part of a team and lone working when required you will cover several sites across Aberdeen and Aberdeenshire. The ideal candidate will be someone who can demonstrate that they are able to adapt to the demands, challenges and changes of the role whilst showing confidence to work within a customer-based environment. Appropriate and additional training will be given to the successful candidate to ensure they are competent to carry out their role.

The role of Estates Operative / Technician will include:

• Assisting with general cleaning and clearing of communal areas within properties
• Completing daily work records and maintaining stock levels
• Responding positively to complaints and breakdowns in service delivery to meet customer expectations
• Ensuring tools and equipment are kept in a useable condition
• Working with customers to resolve issues and improve services
• Providing accurate information and updates on the progress of allocated work

Skills and experiences:

• British institute certificate in cleaning services (BICS), NVQ 2 in Horticulture or similar or willing to work towards
• Pesticide Application Certificate PA1 – PA6 or willing to work towards
• Working knowledge and experience of, caretaking, general cleaning, and reporting of repairs
• Excellent interpersonal and customer care skills
• A working knowledge of health and safety regulations
• This role will involve driving on company business. In order to drive a company vehicle, drivers must hold a full valid manual UK driving licence.

About us

We provide in-house repairs and maintenance for a wide range of properties, as part of a not-for-profit organisation. We foster a diverse and inclusive culture. Our customers are at the heart of all we do, and colleagues help make a real difference to people’s lives.

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

• 25 days annual leave (rising to a maximum of 30 days) plus public holidays
• A pension scheme with employer contributions from Sanctuary
• Life Assurance
• Employee Advice Service including counselling
• Cycle to Work scheme
• Voluntary health plans
• Wellbeing support and tools
• Staff Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
• £26,503 per annum (rising to £27,898 per annum after 12 months, subject to satisfactory performance)

We work closely with the Home Office in order to prevent illegal working.

Sanctuary Scotland Housing Association Limited, a charity registered in Scotland No. SC024549, is a subsidiary of Sanctuary Housing Association, an exempt charity.