Cleaning Technician

Sanctuary Group; Greater London; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

25 days annual leave

Pension scheme with employer

Life Assurance

Employee Advice Service

Cycle to Work scheme

Voluntary health plans

Wellbeing support and tools

Staff Networks for inclusion

Job summary

Sanctuary Maintenance Contractors Limited is looking for a Cleaning Technician to join the team at Blackwall Reach Estate in London. The role covers cleaning, grounds and caretaking for 11 buildings with a mix of team and lone working to meet service standards and customer needs.

You will report hazards, keep accurate records, maintain tools, manage stock, and respond to complaints while supporting the group’s values and projects.

Qualifications

• Literacy and numeracy equivalent to grade C GCSE English and Maths.
• British Institute Certificate in cleaning services or willing to work towards.
• Working knowledge and experience of undertaking general cleaning duties.

Responsibilities

• Identify and report any hazards and faults to ensure a safe environment is maintained
• Provide accurate and timely information on progress and advice that is easily understood by the customer and ensure accurate daily work records are completed
• Ensure tools and equipment are maintained in good condition and continue to be suitable for required tasks
• Maintain stock levels and ensure requisitions are completed and authorised in a timely manner
• Undertake cleaning duties in accordance with local and legislative procedures, serving as a first point of contact
• Assist customers and respond positively to complaints and breakdowns in service delivery to meet their expectations in accordance with service standards
• Contribute, as appropriate, to special programmes and projects in support of the Group's values and objectives

Skills

GCSE English & Maths

Cleaning services certificate

General cleaning duties

Education

British Institute Certificate in cleaning services

Job description

London

£29,906 per year

40 hours per week - 8:00am to 4:30pm

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Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status.

We have an opportunity for a Cleaning Technician to join our team working at Blackwall Reach Estate in London. You will join a team of 5 to delivery grounds, caretaking and cleaning duties across the development which consists of 11 buildings, a play area and grounds. We are looking for a reliable team player who can deliver a high-quality service that meets the needs of our customers. The role will be a mix of team and lone working.

The role of Cleaning Technician will include:

• Identify and report any hazards and faults to ensure a safe environment is maintained
• Provide accurate and timely information on progress and advice that is easily understood by the customer and ensure accurate daily work records are completed
• Ensure tools and equipment are maintained in good condition and continue to be suitable for required tasks
• Maintain stock levels and ensure requisitions are completed and authorised in a timely manner
• Undertake cleaning duties in accordance with local and legislative procedures, serving as a first point of contact
• Assist customers and respond positively to complaints and breakdowns in service delivery to meet their expectations in accordance with service standards
• Contribute, as appropriate, to special programmes and projects in support of the Group's values and objectives

Skills and experiences:

• Literacy and numeracy equivalent to grade C GCSE English and Maths
• British Institute Certificate in cleaning services or willing to work towards
• Working knowledge and experience of undertaking general cleaning duties

About us

We provide in-house repairs and maintenance for a wide range of properties, as part of a not-for-profit organisation. We foster a diverse and inclusive culture. Our customers are at the heart of all we do, and colleagues help make a real difference to people's lives.

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

• 25 days annual leave (rising to a maximum of 30 days) plus public holidays
• A pension scheme with employer contributions from Sanctuary
• Life Assurance
• Employee Advice Service including counselling
• Cycle to Work scheme
• Voluntary health plans
• Wellbeing support and tools
• Staff Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

We work closely with the Home Office in order to prevent unlawful working.
Sanctuary Maintenance Contractors Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.