Estates Helpdesk Assistant - Flexible Working

Mersey Care NHS Foundation Trust; Sefton; On-site; GBP 21,000 - 26,000; Full time

Job summary

The Estates and Facilities Helpdesk Assistant at Mersey Care NHS Foundation Trust is a frontline role supporting the Estates & Facilities team. You will be the first point of contact for colleagues, handling calls, emails and in-person queries while logging requests on the helpdesk system.

Based at Maghull Health Park, the role involves administrative tasks, coordinating meetings, diary management, and liaising with estates officers and contractors to ensure repairs and maintenance are delivered

Responsibilities

• Handle helpdesk inquiries from telephone, email or in person and log requests on the Estates & Facilities helpdesk system.
• Provide administrative support including diary management, coordinating meetings and taking minutes.
• Liaise with Estates Officers and Contractors to coordinate repairs, maintenance and minor works.
• Assist with procurement processes, processing orders and invoices, and maintaining filing systems and shared drives.
• Support the Head of Estates and Facilities Managers with reporting and data collection as required.

Job description

The Estates and Facilities Helpdesk Assistant at Mersey Care NHS Foundation Trust is a frontline role supporting the Estates & Facilities team. You will be the first point of contact for colleagues, handling calls, emails and in-person queries while logging requests on the helpdesk system.

Based at Maghull Health Park, the role involves administrative tasks, coordinating meetings, diary management, and liaising with estates officers and contractors to ensure repairs and maintenance are delivered