Estates & Facilities Team Support Assistant

Health Care Partners Ltd; Guildford; On-site; GBP 27,000 - 29,000; Full time

Job summary

Healthcare Partners Ltd in Guildford is seeking an administrative support role within the Estates and Facilities Management team at Royal Surrey Hospital. You will act as a first point of contact for enquiries and help maintain risk assessments, reports and training statistics.

The role supports the estates and health and safety teams, including staff parking and travel plan administration, contributing to efficient service delivery for NHS facilities and contractors.

Qualifications

• GCSE or equivalent education is required.
• Experience in facilities hard and soft administrative support.
• Understanding of estates facilities management or FM environment.
• Familiarity with software, data entry, accounting and project management tools.
• Data analysis: ability to input data and analyse for accuracy.
• Accounting and bookkeeping: understanding of financial records and processes.

Responsibilities

• Provide comprehensive administrative support to the Estates Facilities Management team.
• Be the first point of contact for general enquiries on behalf of the Estates Facilities Management team.
• Assist with the process of statutory and mandatory risk assessments, reports and training statistics to ensure timely reporting and compliance.
• Support staff parking and the travel plan administrator to improve delivery of this service.
• Collaborate with estates senior managers to deliver effective and efficient customer-focused admin support.

Skills

Facilities admin

Continuous improvement

Data entry

Project management tools

Data analysis

Accounting

Education

GCSE or equivalent

Job description

Employer Healthcare Partners Ltd Employer type Private Sector Site Royal Surrey Hospital, Guildford, Surrey as well as at Healthcare 90 Priestley Rd Town Guildford Salary £27,048 - £28,850 per annum ext HCAS Salary period Yearly Closing 15/10/2026 23:59

Job overview

The post holder will provide a comprehensive administration support to the Health and Safety and wider Hard and Soft facilities Estates and Facilities team. This will include being the first point of contact for general enquiries on behalf of the Estates Facilities Management team.

Main duties of the job

he post holder will contribute to the efficient running of the Facilities and Health and Safety teams by providing customer and administrative support. Your role will involve helping your team to continuously improve the process of statutory and mandatory risk assessments, reports and training statistics to ensure process is maintained and reported in a timely manner and our estates contractors are up to date with their compliance and training.

The estates team is responsible for the provision of staff parking and you will support the travel plan administrator to continuously improve the delivery of this service.

This is pivotal role in our team and you will be expected to work collaboratively delivering effective and efficient customer focused administrative support to all estates senior managers, commensurate with the role.

Working for our organisation

Established in 2018, Healthcare Partners Ltd (HPL) is a wholly-owned subsidiary of the Royal Surrey NHS Foundation Trust.

We offer a consultative, collaborative approach — based on a genuine desire to make healthcare provision outstanding, and respecting the opinions and skills of our fellow clinical professionals to produce exceptional outcomes.

We are a substantial company in our own right, with an annual turnover of around £50m and over 80 staff. We partner with other healthcare providers throughout the UK in both the public and private sectors, reinvesting our profits and savings back into the NHS.

At Healthcare Partners Ltd, the patient is at the heart of all we do. We’re proud to be part of the NHS, helping to make healthcare better.

Healthcare Partners Ltd does not hold a sponsorship licence and is therefore unable to offer visa sponsorship now or at any point in the future

Detailed job description and main responsibilities

Please see the attached Job Description and Person Specification

The post holder will contribute to the efficient running of the Facilities and Health and Safety teams by providing customer and administrative support. Your role will involve helping your team to continuously improve the process of statutory and mandatory risk assessments, reports and training statistics to ensure process is maintained and reported in a timely manner and our estates contractors are up to date with their compliance and training.

The estates team is responsible for the provision of staff parking and you will support the travel plan administrator to continuously improve the delivery of this service.

This is pivotal role in our team and you will be expected to work collaboratively delivering effective and efficient customer focused administrative support to all estates senior managers, commensurate with the role.

Person specification

Qualifications

• GCSE Good standard of education or relevant experience

Knowledge

• Experience in Facilities hard and soft administrative support
• Evidence of a commitment to continuous improvement and Continuous Professional Development and Learning
• Must have an understanding of the background to and aims of estates facilities management or a desire for a career in FM hard or soft or Health and Safety ideally in NHS environment.
• Familiarity with software, data entry, accounting, and project management tools are crucial.
• Data Analysis: Ability to input data, analyse for accuracy
• Accounting and Bookkeeping: Understanding of financial records and processes.