Estates Assistant (Clifton Campus)

University of Bristol; West of England; On-site; GBP 24,000 - 25,000; Full time

Benefits offered by this job

25 days annual leave + closure days

Generous pension scheme

Inclusive culture

Job summary

University of Bristol Estates is inviting applications for an Estates Assistant within Campus Operations. The role supports daily campus operations across buildings, performing reception duties, post handling, room bookings, and compliance checks while maintaining cleanliness and presentation.

The successful candidate will be a people person with good IT skills (Outlook, Excel, Word) and strong communication abilities to assist staff, students and the public in a friendly and professional manner.

Qualifications

• Experience in a customer-focused environment.
• Strong communication skills and empathy with others.
• Proficient IT skills including Outlook, Excel, and Word.

Responsibilities

• Reception duties and handling post deliveries, collection and sorting.
• Monitor room bookings and carry out compliance checks and testing.
• Set up rooms for meetings and events; assist with waste removal as required.
• Maintain entrances, pathways and steps to a high standard of cleanliness and presentation.
• Respond to inquiries from staff, students and the public in a friendly, welcoming manner.
• Provide a positive experience as the face of the University.

Skills

Customer service

Communication skills

IT skills

Tools

Outlook

Excel

Word

Job description

The role

Within our Campus department we are currently looking for a new enthusiastic and motivated Estates Assistant to join our team. The role is critical to the functioning of our estates and in ensuring that all students, visitors, and occupiers receive a professional service. You will be required to work both as part of a team and independently to meet the University's high standards.

What will you be doing?

As an Estates Assistant within Campus Operations you will have the opportunity to work across a variety of buildings within our estate, gaining valuable experience in different environments. The role involves a diverse range of responsibilities, including reception duties, the delivery, collection and sorting of post, monitoring room bookings, and carrying out compliance checks and testing.

You will also undertake general operational and manual handling tasks, such as setting up rooms for meetings and events, assisting with waste removal where required, and ensuring that building entrances, pathways and steps are maintained to a high standard of cleanliness and presentation. This is a varied, hands‑on role that plays a key part in supporting the smooth day‑to‑day operation of the campus.

You will deal with a wide range of enquiries from university staff, students, and members of the public, giving the most efficient and accurate help and advice in a friendly, calm, and welcoming manner. As the ‘face’ of the University, you will provide a positive experience to everyone you encounter.

You should apply if

You have previous experience in a customer‑focused environment. You will be a people person who is positive, helpful, and caring.

You will have good IT skills, including using Outlook, Excel, and Word. In addition to your experience, you will have strong communication skills, including the ability to be polite, welcoming, and empathetic to all.

Benefits Of Working For The University

• 25 days of bookable annual leave per year plus 7 University closure days


• Automatic entry to a generous pension scheme


• Inclusive culture, valuing the diversity of thought, beliefs, and background.


• Staff discounts including annual bus fares, University gym and cycle to work scheme.


• Opportunities to build your skills and to progress your career.


• Supportive and rewarding working environment.

Additional information

Contract type: Open ended

Work pattern: Full time - 35 hours

Shift pattern: 2pm - 10pm

Grade: C

Salary: £24,479 - £24,685 per annum pro rata

School/Unit: Site Services - Campus Division

This advert will close at 23:59 UK time on: Tuesday 6 October

For informal queries please contact: Warren Eyles (Assistant Operations Manager) on [e-mail]

Our strategy and mission

We recently launched our strategy to 2030 tying together our mission, vision and values.

Available documents

• Job Description - Estates Assistant.pdf


• Further Particulars - Campus Division.pdf