Estates Assistant

Telford College; Telford; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Responsibility Allowance

Job summary

Telford College is seeking an Estates Assistant to support the operation and maintenance of the college estate across Wellington Campus and Telford 6th site. The role is 37 hours per week, 8:00am to 4:00pm, Monday to Friday, with occasional evenings for events and out-of-hours call-out.

You will handle service desk requests, security duties, fire/alarm checks, building services monitoring, porterage, grounds work, and general maintenance, liaising with contractors as needed.

Qualifications

• First Aid Qualification
• Basic Health and Safety at Work

Responsibilities

• Respond to estates service desk requests professionally and timely.
• Maintain security with locking duties and on-call readiness.
• Operate and check fire and intruder alarm systems and emergency lighting.
• Monitor building plant equipment and report issues.
• Carry out inspections, repairs, and health and safety reminders.
• Carry out porterage and setup for events and exams.
• Undertake general maintenance, minor repairs, and supervise contractors when needed.
• Assist grounds maintenance and delivery of consumables.

Skills

Maintenance skills

Organised

Self-motivated

Proactive

Health & safety

Building knowledge

Punctual & reliable

Education

First Aid Qualification

Basic Health and Safety at Work

Job description

Home » Estates Assistant

APPLICATION DEADLINE: October 9, 2026

DEPARTMENT: Estates

EMPLOYMENT TYPE: Permanent

37 hours

SALARY: £25,947

+ Responsibility Allowance

REPORTING TO: Estates Manager

VACANCY REFERENCE: VN0230/26

ABOUT THE ROLE

We are seeking a dedicated and flexible individual to provide a high-quality support service to our college staff and student community. The role will play an important part in ensuring the efficient, effective and safe operation and maintenance of the College estate, including supporting our provision across off-site locations.

The role is primarily based during daytime hours, 8:00am to 4:00pm, Monday to Friday. There will, however, be a requirement to work flexibly on occasion to support open evenings, events and other activities outside of these core hours.

The postholder will work across the main Wellington Campus and Telford 6th site, as well as other buildings where the College has an operational presence, depending on business needs. The role will also form part of the College's out-of-hours call-out rota, providing additional support when required.

KEY RESPONSIBILITIES

• Respond to customer requests via the Estates service desk, or as notified by the Director of Estates or Estates Manager, in a professional, positive and timely manner, providing high quality customer service to all staff and students at all times.
• Maintain the security of the premises and its content by supporting other Estates Assistants with locking duties. Following the completion of a successful probationary period, assume the role of a key holder for the Campus on a call out basis only at this point in time, although there may be a future need for this position to work on a shift basis, in which case shift allowances will then apply. Generally, the requirement will be for the successful candidate to be on call at least one week out of every six. Responsibilities will include responding to any emergencies or alarm activations (accompanied by on-site security staff) outside of normal operational hours, including weekends.
• Operating fire and intruder alarm systems, and carrying out weekly fire alarm checks, and periodic checks of other statutory items - such as emergency lighting systems and legionella flushing regimes. Supporting with fire and lockdown drills on a termly and annual basis respectively.
• Checking and monitoring the daily operation of building plant equipment - heating, water services, air conditioning and AHU systems, etc., reporting back any issues to the Building Services and Sustainability officer.
• Carrying out and recording inspections of the premises, reporting any required repairs or maintenance work or health and safety concerns accordingly.
• Carrying out porterage duties, including, but not limited to, taking delivery of goods and materials for distribution and storage, moving furniture and other large items around the Campus, or to waste compounds for disposal, setting up rooms, exams and events, and collapsing on need.
• Carry out handyperson duties, including general maintenance, minor repairs, decorating, and potentially contractor supervision when required.
• Undertake, when required, grounds maintenance, such as grass cutting, strimming, weeding, hedge/tree trimming and pruning, emptying bins and supporting cleaning assistants with delivery of consumables to relevant areas.
• Meet with contractors and instruct on works required, ensuring College procedures are adhered to.
• Draft and place orders for consumables/materials and other minor maintenance items through the Estates Manager and Estates Administrator.

SKILLS, KNOWLEDGE & EXPERTISE

• Practical maintenance skills.
• Well organised.
• Good levels of self-motivation.
• Proactive – seeks solutions to problems.
• Knowledge and/or competencies of health and safety as relevant to the post and a commitment to safeguarding the health and safety of learners, staff and others.
• Have a good working knowledge of building construction and maintenance.
• Show commitment to working at high standards and providing a quality service, including showing integrity and being punctual, reliable, trustworthy and conscientious.

QUALIFICATIONS & TRAINING

• First Aid Qualification
• Basic Health and Safety at Work