Estates Assistant

City of Bristol College; Clifton; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

25 days annual leave

Generous pension scheme

Inclusive culture

Staff discounts

Career development

Supportive working environment

Job summary

The University is seeking an enthusiastic Estates Assistant to support Campus Operations. You will work across buildings, handling reception tasks, post management, room bookings, and compliance checks.

You will set up rooms for meetings, assist with waste removal, and ensure entrances and spaces remain clean and welcoming for staff, students and visitors. In this hands-on role you will be a friendly face of the University, delivering a positive experience while collaborating with a team and

Qualifications

• Experience in a customer-focused environment and strong communication skills.
• Good IT skills, including Outlook, Excel and Word.
• Polite, welcoming and empathetic to all users.

Responsibilities

• Reception duties and handling a range of enquiries.
• Delivery, collection and sorting of post and monitoring room bookings.
• Carry out compliance checks and testing within the estate.
• Set up rooms for meetings and events and assist with waste removal.
• Maintain entrances, pathways and spaces to a high standard of cleanliness.

Skills

Customer focus

People skills

Communication

IT skills

Outlook

Excel

Word

Tools

Outlook

Excel

Word

Job description

Within our Campus department we are currently looking for a new enthusiastic and motivated Estates Assistant to join our team. The role is critical to the functioning of our estates and in ensuring that all students, visitors, and occupiers receive a professional service. You will be required to work both as part of a team and independently to meet the University's high standards.

What will you be doing?

As an Estates Assistant within Campus Operations you will have the opportunity to work across a variety of buildings within our estate, gaining valuable experience in different environments. The role involves a diverse range of responsibilities, including reception duties, the delivery, collection and sorting of post, monitoring room bookings, and carrying out compliance checks and testing.

You will also undertake general operational and manual handling tasks, such as setting up rooms for meetings and events, assisting with waste removal where required, and ensuring that building entrances, pathways and steps are maintained to a high standard of cleanliness and presentation. This is a varied, hands-on role that plays a key part in supporting the smooth day-to-day operation of the campus.

You will deal with a wide range of enquiries from university staff, students, and members of the public, giving the most efficient and accurate help and advice in a friendly, calm, and welcoming manner. As the 'face' of the University, you will provide a positive experience to everyone you encounter.

You should apply if

You have previous experience in a customer-focused environment. You will be a people person who is positive, helpful, and caring.

You will have good IT skills, including using Outlook, Excel, and Word. In addition to your experience, you will have strong communication skills, including the ability to be polite, welcoming, and empathetic to all.

Benefits of working for the University

• 25 days of bookable annual leave per year plus 7 University closure days
• Automatic entry to a generous pension scheme
• Inclusive culture, valuing the diversity of thought, beliefs, and background.
• Staff discounts including annual bus fares, University gym and cycle to work scheme.
• Opportunities to build your skills and to progress your career.
• Supportive and rewarding working environment.

Additional information

Work pattern: Full time - 35 hours

Grade: C

School/Unit: Site Services - Campus Division

This advert will close at 23:59 UK time on: Tuesday 6 October

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