Estate Services Manager

FPMR Ltd; London; On-site; GBP 40,000 - 60,000; Full time

Job summary

FPMR Ltd is seeking an experienced Estate Services Manager for a commercial development in West London. The successful candidate will oversee estate management tasks including contract management, compliance inspections, and budget oversight, while ensuring high standards and sustainability initiatives are met. This full-time role demands strong leadership and strategic thinking capabilities.

Qualifications

• Minimum of 3 years' experience managing large estate.
• Experience in managing soft service contracts.
• Proven experience in budget management and financial reporting.

Responsibilities

• Manage contracts for cleaning, waste, and landscaping services.
• Conduct regular estate inspections for compliance.
• Develop and manage budgets for soft services.

Skills

Communication

Leadership

Strategic thinking

Education

Qualification in property management

Strong health and safety qualification (e.g., NEBOSH)

Job description

Our client is looking for an experienced Estate Services Manager to join the team at a commercial development in West London.

This role will be full-time and site-based, Monday - Friday, 08.30-17.30 but flexibility in hours is required to ensure continuity of estate management cover.

Key Responsibilities:

* Manage contracts for cleaning (horizontal and vertical), waste, and landscaping services, ensuring cost-effective, high-quality service delivery.

* Conduct regular estate inspections to ensure compliance with safety, appearance, and operational standards.

* Management of contractor KPIs and SLAs, driving performance and continuous improvement. * Lead on sustainability initiatives related to soft services.

* Develop and manage budgets for soft services, ensuring financial efficiency.

* Build strong relationships with internal stakeholders and external service providers.

* Promote and enforce health and safety policies across the estate.

* Manage the fleet of estate vehicles.

* Management of the estate to the highest standards of excellence in line with Statutory Legislation and ISO certification standards.

* Full financial responsibility for the Estate and associated Service Partners contract budgets ensuring accurate tracking, management and forecast planning.

* Supporting the Technical Manager and associated projects teams in facilitating and coordinating Project, Lifecycle Replacement and Fabric work across the Estate.

* Overseeing the management of the car parking service provisions across the estate.

* Stakeholder engagement with Transport for London, Local Authority planning and highways departments and local resident committees.

* Support wider property management functions as required.

Requirements:

* Minimum of 3 years' experience managing large estate.

* Experience in managing soft service contracts.

* Strong health and safety qualification (e.g., NEBOSH or equivalent) is essential.

* Qualification in property management is desirable.

* Proven experience in budget management and financial reporting.

* Exceptional communication and leadership skills.

* Ability to manage multiple service contracts and coordinate with diverse stakeholders.

* Ability to think strategically

* Confident decision maker