ESR Systems Administrator — NHS Workforce Platform

Dorset HealthCare University NHS Foundation Trust; Poole; On-site; GBP 24,000 - 32,000; Full time

Job summary

Dorset HealthCare University Foundation Trust is seeking an ESR Administrator to support our ESR system and staff. You will handle access, roles, and data quality, providing training and service-desk support to colleagues across HR, Payroll and Rostering.

The role requires strong IT skills (Microsoft Office, Teams, Outlook) and a proactive, methodical approach. Based at Poole HQ, you will be on-site weekly with occasional travel to other Dorset sites.

Qualifications

• Experience with ESR or similar workforce systems.
• Excellent IT skills including Microsoft Office, Teams and Outlook.
• Proactive, well-organised and able to manage multiple tasks.
• Ability to work collaboratively with HR, Payroll and Rostering teams.

Responsibilities

• Provide ESR administrative support and user access management.
• Manage training needs and support via the service desk.
• Maintain and review ESR accounts, roles, and data quality.
• Coordinate with HR, Payroll and Rostering to ensure smooth operation.
• Weekly on-site presence at the Poole HQ and occasional travel as needed.

Skills

ESR knowledge

Service desk support

Organisational skills

Communication

Tools

Microsoft Office

Teams

Outlook

Job description

Dorset HealthCare University Foundation Trust is seeking an ESR Administrator to support our ESR system and staff. You will handle access, roles, and data quality, providing training and service-desk support to colleagues across HR, Payroll and Rostering.

The role requires strong IT skills (Microsoft Office, Teams, Outlook) and a proactive, methodical approach. Based at Poole HQ, you will be on-site weekly with occasional travel to other Dorset sites.