ERP & NetSuite Systems Administrator (Hybrid)

Genuit Group; Honiton; Hybrid; GBP 36,000 - 43,000; Full time

Benefits offered by this job

Salary up to £43,000 DOE

25 days' holiday

Pension contribution matched up to 8%

Life Assurance 3x base salary

ShareSave scheme

Job summary

Nu-Heat, part of Genuit Group, is recruiting a Business Systems Administrator to maintain and enhance our NetSuite/ERP platforms. You will configure systems, support users, manage access, and help drive automation while ensuring compliance with Genuit policies.

This hybrid role requires strong problem solving and clear communication with finance and IT teams. Working 37.5 hours weekly, Monday to Friday, you will partner with local leadership and external suppliers, support change management,

Qualifications

• Experience supporting or configuring ERP/ business systems, ideally NetSuite.
• Understand ERP architecture and data storage dependencies.
• Hands-on user support and incident management, including third-party providers.

Responsibilities

• Configure systems to meet operational needs while minimising customisation and technical debt.
• Identify and log improvement opportunities across processes, automation and simplification.
• Document requirements and change requests, preparing data and impact summaries for proposals.
• Support change management for new features, including training, documentation and communications.
• Improve management information through standardisation and automation.
• Manage supplier relationships to balance operational needs with strategic priorities.
• Perform daily system administration including user access, roles and configuration updates.
• Monitor system performance, resolve support tickets and escalate vendor issues.
• Act as the local contact for IT suppliers for operational and support matters.
• Enforce Group security standards and escalate compliance issues to Group IS.
• Support business continuity and disaster recovery through runbook maintenance and testing.
• Provide user support and training with clear documentation for processes and changes.
• Produce reports and support data governance, including data quality checks and escalations.

Skills

NetSuite

ERP systems

SQL

Reporting tools

IT security controls

Incident management

Access management

Stakeholder collaboration

Project management

Tools

NetSuite

Job description

Nu-Heat, part of Genuit Group, is recruiting a Business Systems Administrator to maintain and enhance our NetSuite/ERP platforms. You will configure systems, support users, manage access, and help drive automation while ensuring compliance with Genuit policies.

This hybrid role requires strong problem solving and clear communication with finance and IT teams. Working 37.5 hours weekly, Monday to Friday, you will partner with local leadership and external suppliers, support change management,