ERP Implementation & Process Improvement Lead

Belmont Recruitment; Stafford; On-site; GBP 25,000 - 32,000; Full time

Job summary

Belmont Recruitment is seeking an ERP Systems Officer to join Staffordshire County Council on an initial 3-month temporary contract. This full-time role (37 hours per week, Monday to Friday) supports ERP implementation, business change, process improvement and user support within a technical environment.

You will undertake process mapping of as-is processes, document requirements, and help develop future-state designs while coordinating with subject matter experts to ensure effective delivery

Qualifications

• Experience delivering business change within a technical/system environment.
• Experience working with stakeholders at different levels.
• Experience working within project management disciplines and methodologies.
• Experience developing system specifications and performance standards.

Responsibilities

• Undertake process mapping of existing as-is processes and develop future-state process maps.
• Identify and document business requirements and support the delivery of solutions against those requirements.
• Identify opportunities for process improvement and re-engineering within the new ERP solution.
• Develop and deliver business processes and technical specifications in line with policies, legislation and service requirements.
• Support system design and ERP implementation activity.
• Write User Acceptance Testing (UAT) scripts and provide technical testing support.
• Provide system advice, guidance and support to end users, including investigating and resolving system issues.
• Support change management activity and help prepare staff for new ways of working.
• Work closely with Subject Matter Experts and change champions, providing specialist advice on ERP functionality and its impact across different service areas.
• Coordinate meetings and forums and act as a central point for identifying improvements and resolving ongoing user issues.
• Maintain clear and accurate documentation throughout the implementation programme.

Skills

Business change

Stakeholder management

Project management

Requirements gathering

Tools

ERP systems

Job description

Belmont Recruitment is seeking an ERP Systems Officer to join Staffordshire County Council on an initial 3-month temporary contract. This full-time role (37 hours per week, Monday to Friday) supports ERP implementation, business change, process improvement and user support within a technical environment.

You will undertake process mapping of as-is processes, document requirements, and help develop future-state designs while coordinating with subject matter experts to ensure effective delivery