ERP Systems Officer

Essential Employment; Stafford; On-site; GBP 23,000 - 33,000; Full time

Job summary

Essential Employment in Stafford seeks an ERP Systems Officer to join on a temporary full-time basis. The role covers ERP support, business analysis, project delivery, and stakeholder engagement to improve processes across HR, payroll and reporting systems.

You will provide day-to-day system support, manage configurations, assist with upgrades and testing, develop documentation, and deliver training sessions to users, ensuring data integrity and compliance.

Job description

ERP Systems Officer needed in Stafford Paying £20.29 per hr ref

Full time hours on a temporary basis

Key Responsibilities

ERP Systems Support

• Provide day-to-day support for ERP and business systems.
• Investigate and resolve system issues, escalating where appropriate.
• Configure and maintain system settings, workflows, and user access.
• Support system upgrades, testing, and implementation activities.
• Ensure system data integrity and compliance with organisational policies.

Business Analysis

• Gather and document business requirements from stakeholders.
• Analyse business processes and identify opportunities for improvement.
• Produce process maps, requirements documents, and functional specifications.
• Support the development of business cases and project documentation.
• Assist with user acceptance testing (UAT) and system validation activities.

Project Delivery

• Support ERP implementation, upgrade, migration, and transformation projects.
• Coordinate project tasks, timelines, and stakeholder communication.
• Monitor project progress and identify risks and issues.
• Assist in developing training materials and user guidance documentation.
• Support the rollout of new systems and digital solutions.

Stakeholder Engagement

• Develop effective relationships with stakeholders across the organisation.
• Act as a point of contact for system users and project participants.
• Deliver training and support sessions to users.
• Communicate technical information in a clear and accessible way.
• Facilitate workshops and meetings to gather requirements and feedback.

HR and Payroll Systems

• Support HR and Payroll system activities where required.
• Assist with system configuration relating to organisational structures, employee records, and payroll processes.
• Work closely with HR and Payroll teams to improve processes and reporting.
• Help ensure compliance with relevant legislation and organisational requirements.

Data and Reporting

• Produce system reports and management information as required.
• Support data cleansing, migration, and reconciliation activities.
• Analyse performance data to identify trends and opportunities for improvement.
• Use Microsoft 365 tools, Excel, and reporting solutions to support business needs.

Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared