ERP Systems Officer

Essential Employment; West Midlands; On-site; GBP 28,000 - 32,000; Full time

Job summary

Essential Employment is seeking an ERP Systems Officer in Stafford to provide day-to-day ERP and business system support, configure workflows, and assist with upgrades and testing.

The role includes business analysis, requirements gathering, and stakeholder engagement to drive process improvements and successful project delivery. HR/payroll system tasks and reporting are also part of the remit.

Qualifications

• Experience supporting ERP and business systems.
• Experience gathering and documenting business requirements.
• Experience with UAT, testing, and system validation.
• Ability to produce process maps and functional specifications.

Responsibilities

• Provide day-to-day ERP and business system support.
• Configure and maintain system settings, workflows, and user access.
• Support upgrades, testing, and implementation activities.
• Produce system reports and management information.
• Assist with data cleansing, migration, and reconciliation.

Skills

ERP systems

Business analysis

Project coordination

Data analysis

User training

Tools

Microsoft 365

Excel

Reporting tools

Job description

ERP Systems Officer needed in Stafford Paying £20.29 per hr ref 5303878

Full time hours on a temporarybasis

Key Responsibilities

• ERP Systems Support
  • Provide day-to-day support for ERP and business systems.
  • Investigate and resolve system issues, escalating where appropriate.
  • Configure and maintain system settings, workflows, and user access.
  • Support system upgrades, testing, and implementation activities.
  • Ensure system data integrity and compliance with organisational policies.
• Business Analysis
  • Gather and document business requirements from stakeholders.
  • Analyse business processes and identify opportunities for improvement.
  • Produce process maps, requirements documents, and functional specifications.
  • Support the development of business cases and project documentation.
  • Assist with user acceptance testing (UAT) and system validation activities.
• Project Delivery
  • Support ERP implementation, upgrade, migration, and transformation projects.
  • Coordinate project tasks, timelines, and stakeholder communication.
  • Monitor project progress and identify risks and issues.
  • Assist in developing training materials and user guidance documentation.
  • Support the rollout of new systems and digital solutions.
• Stakeholder Engagement
  • Develop effective relationships with stakeholders across the organisation.
  • Act as a point of contact for system users and project participants.
  • Deliver training and support sessions to users.
  • Communicate technical information in a clear and accessible way.
  • Facilitate workshops and meetings to gather requirements and feedback.
• HR and Payroll Systems
  • Support HR and Payroll system activities where required.
  • Assist with system configuration relating to organisational structures, employee records, and payroll processes.
  • Work closely with HR and Payroll teams to improve processes and reporting.
  • Help ensure compliance with relevant legislation and organisational requirements.
• Data and Reporting
  • Produce system reports and management information as required.
  • Support data cleansing, migration, and reconciliation activities.
  • Analyse performance data to identify trends and opportunities for improvement.
  • Use Microsoft 365 tools, Excel, and reporting solutions to support business needs.

Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please beprepared