Erp Functional Analyst

Progress Rail; Wash; On-site; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Annual bonus

Pension scheme

Life assurance

Employee assistance

Gym discount

Fuel card

Job summary

Progress Rail is seeking an ERP Functional Analyst to join our global IT team on-site at SANDIACRE, NG10 5AN. You will provide functional support for our ERP platform across Finance, Supply Chain, Manufacturing and Warehousing, translating user requirements into system improvements and supporting upgrades and testing.

You will investigate issues, manage tickets, document processes, and collaborate with ERP specialists, developers and partners to deliver effective solutions and drive continuous

Qualifications

• Experience supporting and administering ERP systems within manufacturing, engineering, distribution, or supply chain environments.

Responsibilities

• Provide first-line functional support to ERP users across multiple functions and sites.
• Investigate system issues, identify root causes, and coordinate resolutions to minimise disruption.
• Manage support tickets; ensure issues are logged, prioritised, and updated through to completion.
• Work with Finance, Supply Chain, Manufacturing and Warehousing teams to understand and support business processes.
• Translate user requirements into system improvements, change requests, and specifications.
• Support ERP enhancements, upgrades, testing and implementation activities.
• Create and maintain user documentation, process guides, and knowledge-base articles.
• Collaborate with ERP specialists, developers, third-party partners, and stakeholders to deliver solutions.

Job description

Job Description

ERP FUNCTIONAL ANALYST

SANDIACRE, NG10 5AN (ONSITE)

COMPETITIVE SALARY

Are you an experienced ERP professional with a passion for problem-solving and helping users get the most from business systems? Do you enjoy working closely with colleagues across Finance, Supply Chain, Manufacturing and Warehousing to deliver effective system support and continuous improvement? If so, we have an exciting opportunity for an ERP Functional Analyst to join our global IT team. In this varied role, you'll provide functional support for our ERP platform, investigate and resolve system issues, support projects and enhancements, and play a key role in improving business processes across multiple international locations.

THE ROLE

As an ERP Functional Analyst you will be responsible for:

• Providing first-line functional support to ERP users across multiple business functions and international sites.
• Investigating system issues, identifying root causes, and coordinating resolutions to minimise business disruption.
• Managing support tickets, ensuring issues are accurately logged, prioritised, and updated through to completion.
• Working closely with Finance, Supply Chain, Manufacturing and Warehousing teams to understand and support business processes.
• Translating user requirements into system improvements, change requests, and development specifications.
• Supporting ERP system enhancements, upgrades, testing, and implementation activities.
• Creating and maintaining user documentation, process guides, and knowledge-base articles.
• Collaborating with ERP specialists, developers, third-party partners, and key stakeholders to deliver effective solutions.
• Identifying opportunities for process improvement and helping drive best practice across ERP applications.
• Building strong working relationships across the organisation while delivering a high level of customer service and user support.

THE CANDIDATE

The ideal ERP Functional Analyst:

• Previous experience supporting and administering ERP systems within a manufacturing, engineering, distribution, or supply chain environment.
• Strong understanding of business processes across functions such as Finance, Purchasing, Inventory, Manufacturing, and Warehousing.
• Proven ability to investigate, troubleshoot, and resolve ERP-related issues while delivering excellent user support.
• Experience gathering business requirements and translating them into practical system improvements and solutions.
• Strong communication and stakeholder management skills, with the ability to work effectively across all levels of the business.
• Analytical, organised, and proactive, with a continuous improvement mindset and the ability to manage multiple priorities.

BENEFITS

• Competitive salary with an annual bonus
• Tailored training to help you learn and develop
• Company funded external qualifications (where relevant to the role)
• Company pension scheme with up to 7% employer contribution
• Life assurance cover 3.5 x salary
• Employee Assistance Programme
• Discounted gym membership – up to 25% off across 4,000 UK gyms
• Fuel Card – save 2-3p per litre on across 3,500 UK fuel stations including BP, Esso and Shell
• Various employee recognition schemes
• 33 days holiday per annum, pro rate (inclusive of bank/public holidays)

ABOUT PROGRESS RAIL

Progress Rail, a Caterpillar company, is one of the largest integrated and diversified providers of rolling stock and infrastructure solutions and technologies for the global rail industry. The company provides advanced EMD® locomotives, engines, and technologies, railcars, trackwork, fasteners, signalling, rail welding and Kershaw Maintenance-of-Way equipment, along with dedicated locomotive and freight car repair services, aftermarket parts support and recycling operations.

Progress Rail’s deep industry expertise ensures a commitment to quality through innovative solutions. With a global network across the United States, Canada, Mexico, Brazil, Germany, Italy, Australia, China, Germany, India, South Africa, the United Arab Emirates and the United Kingdom, we are committed to serving our customers.

PROGRESS RAIL VALUES

• Safety – Care, Learn, Prevent
• Integrity – Do the Right Thing
• Teamwork – Win Together
• Excellence – Be the Best
• Commitment – Own the Outcome

EQUAL OPPORTUNITIES

Progress Rail is an equal opportunity employer. All qualified applicants will receive consideration for employment. We value and embrace diversity of thought, background and unique experiences and we pride ourselves on being an inclusive workforce and culture.

We are unable to offer visa sponsorship for this position. Applicants must have the right to work in the UK at the time of application.