ERP Functional Analyst – Onsite, Global IT & Process Improvement

Progress Rail; East Midlands; On-site; GBP 42,000 - 64,000; Full time

Benefits offered by this job

Annual bonus

Tailored training

External qualifications

Company pension scheme

Life assurance cover

Employee Assistance Programme

Discounted gym membership

Fuel Card

Employee recognition schemes

33 days holiday

Job summary

Progress Rail in Sandiacre, UK, is seeking an ERP Functional Analyst to provide frontline ERP support across Finance, Supply Chain, Manufacturing and Warehousing. This onsite role collaborates with local and international teams to optimise processes and system usage.

You will investigate issues, translate requirements into enhancements, and work with ERP specialists and partners to drive improvements and user satisfaction.

Qualifications

• Experience supporting ERP systems in manufacturing/engineering/distribution/supply chain.
• Strong understanding of Finance, Purchasing, Inventory, Manufacturing and Warehousing processes.
• Proven ability to investigate and resolve ERP-related issues with strong user support.
• Experience gathering requirements and translating to system improvements.
• Strong communication and stakeholder management across all levels.
• Analytical, organised, proactive with continuous improvement mindset.

Responsibilities

• Provide first-line functional ERP support across multiple functions and international sites.
• Investigate system issues, identify root causes, coordinate resolutions to minimise disruption.
• Manage support tickets, logging, prioritising and updating to completion.
• Collaborate with Finance, Supply Chain, Manufacturing and Warehousing teams.
• Translate user requirements into improvements, change requests and specs.
• Support ERP enhancements, upgrades, testing and implementation.
• Create and maintain user documentation and knowledge-base articles.
• Collaborate with ERP specialists, developers and third-party partners to deliver solutions.
• Identify opportunities for process improvement and drive ERP best practices.
• Build strong relationships delivering high levels of customer service.

Skills

ERP support

Stakeholder management

User support

Problem solving

Business processes

Tools

ERP systems

Job description

Progress Rail in Sandiacre, UK, is seeking an ERP Functional Analyst to provide frontline ERP support across Finance, Supply Chain, Manufacturing and Warehousing. This onsite role collaborates with local and international teams to optimise processes and system usage.

You will investigate issues, translate requirements into enhancements, and work with ERP specialists and partners to drive improvements and user satisfaction.