ERP Functional Analyst

Progress Rail; East Midlands; On-site; GBP 42,000 - 64,000; Full time

Benefits offered by this job

Annual bonus

Tailored training

External qualifications

Company pension scheme

Life assurance cover

Employee Assistance Programme

Discounted gym membership

Fuel Card

Employee recognition schemes

33 days holiday

Job summary

Progress Rail in Sandiacre, UK, is seeking an ERP Functional Analyst to provide frontline ERP support across Finance, Supply Chain, Manufacturing and Warehousing. This onsite role collaborates with local and international teams to optimise processes and system usage.

You will investigate issues, translate requirements into enhancements, and work with ERP specialists and partners to drive improvements and user satisfaction.

Qualifications

• Experience supporting ERP systems in manufacturing/engineering/distribution/supply chain.
• Strong understanding of Finance, Purchasing, Inventory, Manufacturing and Warehousing processes.
• Proven ability to investigate and resolve ERP-related issues with strong user support.
• Experience gathering requirements and translating to system improvements.
• Strong communication and stakeholder management across all levels.
• Analytical, organised, proactive with continuous improvement mindset.

Responsibilities

• Provide first-line functional ERP support across multiple functions and international sites.
• Investigate system issues, identify root causes, coordinate resolutions to minimise disruption.
• Manage support tickets, logging, prioritising and updating to completion.
• Collaborate with Finance, Supply Chain, Manufacturing and Warehousing teams.
• Translate user requirements into improvements, change requests and specs.
• Support ERP enhancements, upgrades, testing and implementation.
• Create and maintain user documentation and knowledge-base articles.
• Collaborate with ERP specialists, developers and third-party partners to deliver solutions.
• Identify opportunities for process improvement and drive ERP best practices.
• Build strong relationships delivering high levels of customer service.

Skills

ERP support

Stakeholder management

User support

Problem solving

Business processes

Tools

ERP systems

Job description

ERP FUNCTIONAL ANALYST

SANDIACRE, NG10 5AN (ONSITE)

Competitive salary

Are you an experienced ERP professional with a passion for problem-solving and helping users get the most from business systems? Do you enjoy working closely with colleagues across Finance, Supply Chain, Manufacturing and Warehousing to deliver effective system support and continuous improvement? If so, we have an exciting opportunity for an ERP Functional Analyst to join our global IT team. In this varied role, you'll provide functional support for our ERP platform, investigate and resolve system issues, support projects and enhancements, and play a key role in improving business processes across multiple international locations.

THE ROLE:

As an ERP Functional Analyst you will be responsible for:

• Providing first-line functional support to ERP users across multiple business functions and international sites.
• Investigating system issues, identifying root causes, and coordinating resolutions to minimise business disruption.
• Managing support tickets, ensuring issues are accurately logged, prioritised, and updated through to completion.
• Working closely with Finance, Supply Chain, Manufacturing and Warehousing teams to understand and support business processes.
• Translating user requirements into system improvements, change requests, and development specifications.
• Supporting ERP system enhancements, upgrades, testing, and implementation activities.
• Creating and maintaining user documentation, process guides, and knowledge-base articles.
• Collaborating with ERP specialists, developers, third-party partners, and key stakeholders to deliver effective solutions.
• Identifying opportunities for process improvement and helping drive best practice across ERP applications.
• Building strong working relationships across the organisation while delivering a high level of customer service and user support.

THE CANDIDATE:

The ideal ERP Functional Analyst:

• Previous experience supporting and administering ERP systems within a manufacturing, engineering, distribution, or supply chain environment.
• Strong understanding of business processes across functions such as Finance, Purchasing, Inventory, Manufacturing, and Warehousing.
• Proven ability to investigate, troubleshoot, and resolve ERP-related issues while delivering excellent user support.
• Experience gathering business requirements and translating them into practical system improvements and solutions.
• Strong communication and stakeholder management skills, with the ability to work effectively across all levels of the business.
• Analytical, organised, and proactive, with a continuous improvement mindset and the ability to manage multiple priorities.

BENEFITS:

• Competitive salary with an annual bonus
• Tailored training to help you learn and develop
• Company funded external qualifications (where relevant to the role)
• Company pension scheme with up to 7% employer contribution
• Life assurance cover 3.5 x salary
• Employee Assistance Programme
• Discounted gym membership - up to 25% off across 4,000 UK gyms
• Fuel Card - save 2-3p per litre on across 3,500 UK fuel stations including BP, Esso and Shell
• Various employee recognition schemes
• 33 days holiday per annum, pro rate (inclusive of bank/public holidays)

ABOUT PROGRESS RAIL:

Progress Rail, a Caterpillar company, is one of the largest integrated and diversified providers of rolling stock and infrastructure solutions and technologies for the global rail industry. The company provides advanced EMD locomotives, engines, and technologies, railcars, trackwork, fasteners, signalling, rail welding and Kershaw Maintenance-of-Way equipment, along with dedicated locomotive and freight car repair services, aftermarket parts support and recycling operations.

Progress Rail's deep industry expertise ensures a commitment to quality through innovative solutions. With a global network across the United States, Canada, Mexico, Brazil, Germany, Italy, Australia, China, Germany, India, South Africa, the United Arab Emirates and the United Kingdom, we are committed to serving our customers.

PROGRESS RAIL VALUES:

• Safety - Care, Learn, Prevent
• Integrity - Do the Right Thing
• Teamwork - Win Together
• Excellence - Be the Best
• Commitment - Own the Outcome

EQUAL OPPORTUNITIES:

Progress Rail is an equal opportunity employer. All qualified applicants will receive consideration for employment. We value and embrace diversity of thought, background and unique experiences and we pride ourselves on being an inclusive workforce and culture.

We are unable to offer visa sponsorship for this position. Applicants must have the right to work in the UK at the time of application.