ERP Change Manager

JR United Kingdom; Worcester; Hybrid; GBP 60,000 - 85,000; Full time

Job summary

Une entreprise de premier plan recherche un Change Manager chevronné pour piloter l'adoption d'un ERP à l'échelle européenne. Ce rôle stratégique implique de collaborer avec différentes unités commerciales pour assurer une transition fluide grâce à des formations, des communications éclairées et une gestion proactive des risques.

Qualifications

• Expérience avérée dans la gestion du changement au sein de grands programmes ERP.
• Compréhension solide des cadres de gestion du changement comme ADKAR.
• Compétences analytiques pour transformer des insights en actions pratiques.

Responsibilities

• Diriger la planification et l'exécution de la gestion du changement pour l'implémentation ERP.
• Concevoir et déployer des plans de communication et de formation.
• Faciliter des ateliers de parties prenantes et surveiller l'adoption à l'aide d'indicateurs clés.

Skills

Communication

Stakeholder Management

Change Management

Analytical Skills

Job description

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We’re looking for a seasoned Change Manager to ensure the successful deployment and adoption of an ERP across multiple business units throughout Europe.

Key Responsibilities:

• Lead change management planning and execution for the ERP implementation across European locations.
• Use ADKAR principles to drive user adoption, manage resistance, and embed new ways of working.
• Design and roll out communications, training, and engagement plans to support the transition.
• Partner with project teams, leadership, and end-users to assess change impacts and deliver smooth organisational transitions.
• Conduct change readiness assessments and translate findings into actionable plans.
• Define and track KPIs to monitor adoption, identify gaps, and measure change success.
• Facilitate stakeholder workshops, deliver training sessions, and provide hands-on coaching as needed.
• Proactively identify and mitigate risks that may impact adoption or engagement.
• Offer post-implementation support and contribute to continuous improvement of ERP utilisation across the business.

What You’ll Bring:

• Proven experience managing change in large ERP programmes, ideally involving Microsoft D365 F&O.
• Strong understanding of ADKAR and other recognised change management frameworks.
• A history of leading change in large, global or multi-site organisations.
• Excellent communication and stakeholder management skills across all levels of the business.
• Experience working within cross-functional and multicultural environments.
• Analytical mindset with the ability to turn insights into practical actions.
• Skilled in designing and delivering training programmes and building internal change capability.