ERP Change Manager

JR United Kingdom; Coventry; On-site; GBP 50,000 - 75,000; Full time

Job summary

A leading company in the UK seeks a seasoned Change Manager to oversee ERP deployment across Europe. The role involves driving user adoption, managing resistance, and ensuring effective communication within a multicultural environment. Key responsibilities include leading change management efforts, facilitating stakeholder workshops, and providing post-implementation support.

Qualifications

• Proven experience managing change in large ERP programmes, ideally involving Microsoft D365 F&O.
• Strong understanding of ADKAR and other change management frameworks.
• Experience working in cross-functional and multicultural environments.

Responsibilities

• Lead change management planning and execution for ERP implementation.
• Design and roll out communications and training plans.
• Conduct change readiness assessments and define KPIs.

Skills

Change Management

Stakeholder Management

Communication

Analytical Skills

Job description

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We’re looking for a seasoned Change Manager to ensure the successful deployment and adoption of an ERP across multiple business units throughout Europe.

Key Responsibilities:

• Lead change management planning and execution for the ERP implementation across European locations.
• Use ADKAR principles to drive user adoption, manage resistance, and embed new ways of working.
• Design and roll out communications, training, and engagement plans to support the transition.
• Partner with project teams, leadership, and end-users to assess change impacts and deliver smooth organisational transitions.
• Conduct change readiness assessments and translate findings into actionable plans.
• Define and track KPIs to monitor adoption, identify gaps, and measure change success.
• Facilitate stakeholder workshops, deliver training sessions, and provide hands-on coaching as needed.
• Proactively identify and mitigate risks that may impact adoption or engagement.
• Offer post-implementation support and contribute to continuous improvement of ERP utilisation across the business.

What You’ll Bring:

• Proven experience managing change in large ERP programmes, ideally involving Microsoft D365 F&O.
• Strong understanding of ADKAR and other recognised change management frameworks.
• A history of leading change in large, global or multi-site organisations.
• Excellent communication and stakeholder management skills across all levels of the business.
• Experience working within cross-functional and multicultural environments.
• Analytical mindset with the ability to turn insights into practical actions.
• Skilled in designing and delivering training programmes and building internal change capability.