ERP Application Support Specialist - Tech-Savvy Advocate

Executive Integrity; Hemel Hempstead; On-site; GBP 28,000 - 42,000; Full time

Job summary

Executive Integrity is seeking an Application Support Consultant to assist customers of a leading ERP software provider. You will support Accounting, Stock, CRM, E‑Commerce, Business Intelligence and Supply Chain modules within the proprietary ERP, as part of the CSO team.

The role focuses on technical and operational queries, documenting issues, and delivering effective solutions while maintaining a customer-centric approach.

Qualifications

• A systematic approach to problem-solving with strong analytical skills and a "can do" attitude.
• Ability to work independently or as part of a team.
• Excellent communication skills and a friendly, empathetic manner.
• Ability to work under pressure and manage customer experience.

Responsibilities

• Assist a growing customer base with technical and operational queries across ERP modules.
• Respond to system operation inquiries, document issues, and work toward optimal solutions.

Skills

Analytical thinking

Problem solving

Communication

Independence

Teamwork

Stress management

Job description

Executive Integrity is seeking an Application Support Consultant to assist customers of a leading ERP software provider. You will support Accounting, Stock, CRM, E‑Commerce, Business Intelligence and Supply Chain modules within the proprietary ERP, as part of the CSO team.

The role focuses on technical and operational queries, documenting issues, and delivering effective solutions while maintaining a customer-centric approach.