Equipment Hire Coordinator & Logistics Lead

Barhale Ltd; Walsall; Hybrid; GBP 21,000 - 32,000; Full time

Benefits offered by this job

Competitive salary

Company Pension

Life Assurance

Private Medical

25 days annual leave

8 hours volunteering

Employee Assistance Programme

Flexible benefits via salary sacrifice

Company car/green car scheme/car & van

Leadership training & coaching

Regular line management engagement &评价

Job summary

Barhale Ltd invites a proactive Hire Coordinator to join our logistics and operations support team. You will liaise with customers and suppliers, manage the booking in/out of equipment for hire, and oversee yard operations to keep our depot running efficiently.

You will support the customer service desk, manage central mailboxes, coordinate machine operators, and ensure accurate data in our systems while maintaining high standards of accuracy and service.

Qualifications

• Excellent administrative and organisational skills with strong prioritisation abilities.
• Proven customer service experience and a professional telephone manner.
• Ability to work across multiple tasks and teams under time pressure.

Responsibilities

• Support on hire, off-hire and breakdowns by handling inquiries, processing orders, and coordinating with suppliers and customers.
• Receive off-hired equipment, verify paperwork, and update returns registers with accuracy.
• Coordinate equipment recalls and arrange technician visits for inspections and maintenance.
• Manage damage and loss notifications and ensure costs align with internal processes and SLAs.
• Maintain stock levels for serviced equipment and assist with stock audits and year-end checks.
• Coordinate external hires, monitor durations, and ensure correct system costing and GRNs.

Skills

Administrative Skills

Customer Service

Communication

Organisation

Team Player

Attention to Detail

Tools

CRM Software

ERP System

Job description

Barhale Ltd invites a proactive Hire Coordinator to join our logistics and operations support team. You will liaise with customers and suppliers, manage the booking in/out of equipment for hire, and oversee yard operations to keep our depot running efficiently.

You will support the customer service desk, manage central mailboxes, coordinate machine operators, and ensure accurate data in our systems while maintaining high standards of accuracy and service.