EPR Technical Configuration Analyst

Bolton Nhs Foundation Trust; Bolton; On-site; GBP 35,000 - 45,000; Full time

Job summary

Bolton NHS Foundation Trust is seeking a motivated, detail-oriented individual to join our Clinical Systems Team. You will support the configuration, integration and ongoing use of the Trust's Electronic Patient Record (EPR) and related clinical systems, working with clinical, operational and digital colleagues to gather requirements and provide day-to-day technical support.

The role involves configuring, developing, maintaining and integrating the EPR, liaising with internal teams and external

Qualifications

• Strong communication and analytical skills.
• Sound understanding of healthcare systems and data.
• Ability to investigate and resolve technical issues.
• Experience with system integrations and reporting.

Responsibilities

• Provide day-to-day technical and configuration support across the Trust's Clinical Systems environment.
• Gather and document system requirements for configuration, reporting and technical change.
• Analyse, investigate and resolve system, data and configuration issues.
• Contribute to testing, documentation and delivery of system changes.

Skills

Analytical skills

Strong communication

Healthcare data understanding

SQL

Tools

SQL

Job description

We are seeking a motivated and detail-oriented individual to join our Clinical Systems Team, supporting the configuration, integration and ongoing use of the Trust's Electronic Patient Record (EPR) and related clinical systems.

The post holder will work closely with clinical, operational and digital colleagues to gather and clarify system requirements, provide day-to-day technical and configuration support, and assist with system integrations, reporting and data flows. This role requires strong communication and analytical skills, a sound understanding of healthcare systems and data, and the ability to investigate and resolve technical issues while knowing when to escape more complex problems.

By contributing to system development, testing, documentation and continuous improvement, the role plays a key part in ensuring reliable clinical systems that underpin safe, effective patient care.

Main duties of the job

The post holder will provide day-to-day technical and configuration support across the Trust's Clinical Systems environment, working closely with clinical, operational, Digital and Informatics colleagues to understand, gather and document system requirements for configuration, reporting and technical change.

The role involves supporting the configuration, development, maintenance and modification of the Electronic Patient Record (EPR), system integrations and electronic document and data flows, liaising with internal teams and external partners including system suppliers as required.

The post holder will analyse, investigate and resolve a range of system, data and configuration issues, using analytical skills and knowledge of healthcare systems, databases and data structures (including SQL) to support reporting, data validation and system reliability, and escalating more complex issues where appropriate.

They will contribute to testing, documentation and delivery of system and integration changes, support project and workstream activity, share knowledge with colleagues, and attend relevant user groups and forums.

Through effective workload planning and prioritisation, the role supports the reliable and accurate use of clinical systems that underpin safe patient pathways and informed clinical decision-making, delivering indirect patient care.

We have a plan that will deliver excellent health and care for future generations, working with partners to ensure our services are sustainable.

We make decisions that are best for long term health and social care outcomes for our communities

Openness

We communicate clearly to our patients, families and our staff with transparency and honesty

We encourage feedback from everyone to help drive innovation and Improvements

Integrity

We demonstrate fairness, respect and empathy in our interactions with people

We take responsibility for our actions, speaking out and learning from our mistakes

Compassion

We take a person-centred approach in all our interactions with patients, families and our staff

We provide compassionate care and demonstrate understanding to everyone

Excellence

We put quality and safety at the heart of all our services and processes

We continuously improve our standards of healthcare with the patient in mind