Epic Credentialed Trainer (Junior IT Trainer)

Lewisham & Greenwich NHS Trust; Catford; On-site; GBP 32,000 - 42,000; Full time

Job summary

Lewisham and Greenwich NHS Trust is seeking an Epic Credentialed Trainer (Junior IT Trainer) to join the LGT Epic Training Team. You will understand Epic workflows, deliver engaging classroom and virtual sessions, and support staff with training queries.

The role focuses on on-site delivery across Trust sites and partner organisations. The post requires flexibility to work evenings, nights, weekends, and public holidays as part of supporting a 24/7 NHS service.

Qualifications

• Confident communicator with the ability to engage diverse staff in training sessions.
• Willingness to help colleagues and answer learner questions during and after sessions.
• Interest in developing as part of a digital training team and ongoing credentialing in Epic.

Responsibilities

• Understand Epic workflows and system functionality.
• Learn how to deliver engaging classroom and virtual learning sessions.
• Support staff with training queries and administration activities
• Build confidence in facilitating discussions and answering learner questions.

Skills

Confident communicator

Enjoy helping others

Willing to learn

Tools

Epic EPR system

Job description

By joining the LGT Epic Training Team, you will play a key role in helping colleagues confidently use the Trust's Electronic Patient Record system, ultimately supporting safer, more efficient patient care. In the Epic Credentialed Trainer role, you will:

• Understand Epic workflows and system functionality
• Learn how to deliver engaging classroom and virtual learning sessions
• Support staff with training queries and administration activities
• Build confidence in facilitating discussions and answering learner questions
• Develop professionally as part of a recognised digital training team

This is a fantastic opportunity to be play a pivotal role in a once-in-a-generation digital transformation programme. Please note, this role requires you to be mostly onsite, delivering classroom training across different sites of the Trust and partner organisations.As part of supporting a 24/7 NHS service, the post holder may be required to work flexibly, including evenings, nights, weekends and public holidays when necessary. Secondments will be subject to current line manager's approval.

• 1. Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development
• 2. Widening access (anchor institution) and employability
• 3. Improving the experience of staff with disability
• 4. Improving the EDI literacy and confidence of trust staff through training and development
• 5. Making equalities mainstream

Lewisham and Greenwich NHS Trust (LGT) is a community-focussed provider of local and acute care, delivering high-quality services to over one million people living across the London boroughs of Lewisham, Greenwich, and Bexley. Our trust vision is to be exceptional - in the quality of our patient care, our support for colleagues, and in the difference we make through our partnerships and in our communities. Are you passionate about helping colleagues learn and develop? This could be the perfect opportunity to develop new skills, broaden your experience, and begin a rewarding journey into the growing NHS digital profession. We are looking for enthusiastic candidates to join the Electronic Patient Record (EPR) Implementation Programme as Epic Credentialed Trainer (Junior IT Trainer). We are looking for individuals who are confident communicators, enjoy helping others, and are willing to learn. Clinical experience, operational knowledge, and an understanding of how care is delivered are often more valuable than technical expertise. You will receive comprehensive support and training to build the knowledge and confidence required to deliver efficient Epic training. Successfully completing the credentialing process will lead to recognition as an Epic Credentialed Trainer, a respected qualification within the Epic and NHS digital communities.

Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations