Electronic Health Records (EHR) System Analyst / Designer

UCLH (University College London Hospitals NHS Foundation Trust); Greater London; On-site; GBP 58,000 - 65,000; Full time

Job summary

University College London Hospitals NHS Foundation Trust (UCLH) is recruiting an Electronic Health Records (EHR) System Analyst/Designer to support Epic EHR across clinical and administrative teams.

The role is NHS AfC Band 7, permanent, 37.5 hours per week, with hybrid working and on-site presence as required.

You will analyse workflows, modify Epic to reflect best practices, test changes, and provide end-user support while collaborating with leads and super-users.

Qualifications

• Epic certification required; candidates without certification start at band 6 with training.
• Experience with NHS inpatient services and EHR configuration is preferred.
• Hybrid on-site attendance at least one day per fortnight.

Responsibilities

• Analyze clinical and administrative processes with staff to agree best practices.
• Modify Epic to reflect approved workflows and test changes to ensure safety and functionality.
• Provide end-user support and incident investigation with escalation and resolution.
• Maintain relationships with departmental leads, super-users and subject matter experts.
• Contribute to rolling upgrade programmes delivering new features and functionality.

Job description

Electronic Health Records (EHR) System Analyst / Designer

NHS AfC: Band 7

Main area Digital Healthcare Grade NHS AfC: Band 7 Contract Permanent Hours Full time - 37.5 hours per week Job ref 309-UCLH-8285260

Site University College London Hospitals Town London Salary £58,133 - £65,261 Per annum inclusive of HCAS Salary period Yearly Closing 23/09/2026 23:59

The use of AI is monitored and if applicants have used it, then they are required to declare this in their supporting statement.

Artificial intelligence (AI) is a set of technology that can perform various tasks that typically required human intelligence. Your application is your opportunity to demonstrate to us how you meet the requirements of the role.

We recognise that AI tools can support accessibility, equity and confidence for applicants. However, it’s important that examples and responses genuinely reflect your own experience and abilities, as these will be explored further during the selection process. AI must not be used to provide misleading or false information during any stage of the application journey.

University College London Hospitals NHS Foundation Trust is committed to ensuring that its recruitment processes are carried out with integrity, transparency, and fairness for all applicants. To help maintain these standards, we ask candidates to provide accurate and truthful information throughout the recruitment process.

If incorrect or misleading information is identified, this may affect the progression of an application, any employment offer, or continued employment. As part of our due diligence, the company may verify the information provided by applicants and take appropriate act ion where necessary.

We are looking to recruit and train enthusiastic healthcare and administrative professionals with a keen interest in digital healthcare to join our Electronic Health Record (EHR) team. Successful candidates will join an experienced and diverse team of analysts supporting UCLH’s Epic EHR and our wider digital partnerships.

Patients are at the centre of everything we do. Epic helps us deliver safer, more efficient and patient-centred care by giving staff and patients access to the right information, in the right place, at the right time. Our team also supports the Royal National Orthopaedic Hospital (RNOH) and will play an important role in future Epic Connect partnerships.

We have vacancies within the following teams:

• Outpatients, Interoperability and Research
• Inpatients, ED, Theatres and Maternit

If you have a particular area of interest & have any questions, please contact the relevant deputy delivery manager:

• Byron Lau, EHR Deputy Delivery Manager for Outpatients, Interoperability and Research ([e-mail])
• Susan Castilo, EHR Deputy Delivery Manager for Inpatients, ED, Theatres and Maternity ([e-mail])

Main duties of the job

We work closely with clinical, administrative & managerial staff, analysing their processes & helping them agree clinical best practice standards & workflows. We modify Epic to reflect & support these working practices. We test changes to ensure they fulfil organisation requirements, are safe, & work as expected. We provide end-user support using specialist application knowledge through regular meetings & incident investigation & resolution. We have excellent relationships with departmental leads, super-users & subject matter experts. We have a rolling upgrade programme which delivers new features & functionality.

Candidates already Epic certified will be employed at band 7. Otherwise, you will start at band 6 & undertake a period of training to obtain certification. You will progress to Band 7 when you achieve this & demonstrate competence via assessment across all role elements.

Applicants without an Epic certification will be required to sufficiently score on an Epic aptitude assessment (the Sphinx test) prior to interview.

To be successful in this role, you should have a good understanding of NHS inpatient services, ideally some experience in using and/or configuring EHRs, & have enthusiasm to improve services through digital technology.

Post holders will need to spend at minimum one day on site per fortnight, depending on business need. This post would therefore be suitable for staff who are looking for hybrid opportunities.

Working for our organisation

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.

We provide first-class acute and specialist services across eight sites:

• University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
• National Hospital for Neurology and Neurosurgery
• Royal National ENT and Eastman Dental Hospitals
• University College Hospital Grafton Way Building
• Royal London Hospital for Integrated Medicine
• University College Hospital Macmillan Cancer Centre
• The Hospital for Tropical Diseases
• University College Hospital at Westmoreland Street

We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in