Environmental Services Team Leader M633

Charnwood Borough Council; Charnwood; On-site; GBP 39,000 - 41,000; Full time

Benefits offered by this job

Agile Working

Generous Annual Leave

Local Government Pension Scheme

Free parking

Job summary

Charnwood Borough Council is seeking an Environmental Services Team Leader to oversee the Environmental Services Contract, lead a small team, and drive service delivery across waste, street cleansing and recycling. The role requires supervisory experience and a UK driving licence.

Based in Charnwood Borough Council Offices, you will manage performance, guide residents on service use, and handle complaints with strong negotiation skills. Generous leave and pension are included.

Qualifications

• Experience in environmental management with supervisory leadership.
• UK driving licence and access to vehicle.
• Strong customer service background to lead the team.
• Excellent organizational skills for annual service delivery.

Responsibilities

• Oversee the management of the Environmental Services Contract and ensure contractual compliance.
• To supervise and monitor relevant contractors and in accordance with local performance indicators.
• To provide advice and guidance to our residents to ensure the most effective use of our services including waste, recycling and street cleansing.
• To deal with complaints and have excellent negotiation skills.

Skills

Environmental management

Supervisory experience

Contract monitoring

Customer service

Negotiation skills

Driving licence

Education

Environmental qualifications

Job description

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Job profile for Environmental Services Team Leader M633

Environmental Services Team Leader M633

location_on Charnwood Borough Council Offices 08/11/2026 Environmental Services Team Leader M633

The job requirements are detailed below.

Job details

Salary £39,481 to £41,177 Contractual hours 37 Basis Full time Date posted 19/10/2026 Job reference 2027

Attachments attachment M633 Environmental Services Team Leader.pdf

Job overview

About Us

Charnwood Borough Council is one of the largest shire district councils in the UK by population. We are proud of delivering high-quality, efficient frontline services to our community. This brand-new role has been created following a service level review to streamline our operations, following the introduction of food waste collections throughout Charnwood.

Our services are built on our values: Pride in Charnwood; Customer Focused and Working together.

The Role

As part of a wider restructure within the Contracts (Leisure, Waste and Environment) service area, we are seeking a dedicated Environmental Services Team Leader.

To be successful in this role you must have the relevant qualifications and experience in environmental management, of which a significant proportion should have been spent at supervisory level leading a team.

Key Duties and Responsibilities:

• Oversee the management of the Environmental Services Contract and ensure contractual compliance.
• To supervise and monitor relevant contractors and in accordance with local performance indicators.
• To provide advice and guidance to our residents to ensure the most effective use of our services including waste, recycling and street cleansing.
• To deal with complaints and have excellent negotiation skills.

About You

If you like to work in a fast-paced environment and can multitask with a positive can-do attitude, then this could be the job for you.

To succeed, you will need:

• Experience in waste management, environmental services, contract monitoring.
• A valid UK driving licence and access to a vehicle to facilitate site visits and customer meetings across the borough.
• Evidence of a strong customer service background to lead the team.
• Outstanding organizational skills to help the management team strategically plan service delivery across the calendar year.

Benefits

At Charnwood, we value our staff and provide an inclusive environment that supports a healthy work-life balance:

• Agile Working: Flexible arrangements combining home and office-based environments.
• Generous Annual Leave: 35.5 to 40.5 days of annual leave (including bank holidays, depending on continuous service length). Most services are closed over Christmas
• Pension: Access to the secure Local Government Pension Scheme.
• Additional Benefits: Free parking at our Southfields office, local leisure centre discounts, and access to a comprehensive staff shopping/travel discount scheme.

Charnwood Borough Council is committed to achieving equality of opportunity in both service delivery and employment, welcoming applications from all backgrounds.

No agencies please.