Commercial Waste Services Officer

Ciwmjobs; Loughborough; Hybrid; GBP 33.000 - 36.000; Vollzeit

Benefits dieser Stelle

Agile Working

Generous Annual Leave

LGPS Pension

Free parking

Leisure centre discounts

Staff discount scheme

Zusammenfassung

Charnwood Borough Council is seeking a Commercial Waste Services Officer to drive revenue across commercial waste, garden waste, and bulky waste streams. The role centres on retaining clients, identifying growth opportunities, and meeting income targets.

The post is based at Council Offices, Loughborough, with agile working options and a focus on commercial waste services. Requires a UK driving licence and proven ability to manage financial and environmental regulatory responsibilities.

Qualifikationen

• A valid UK driving licence and access to a vehicle for site visits across the borough.
• Strong commercial mindset with ability to hit financial targets and mitigate income risks.
• Sound understanding of environmental legislation, trade waste compliance, and Duty of Care obligations.
• Excellent relationship-building to act as single point of contact for diverse stakeholders.
• Outstanding organizational skills to plan year-round service delivery.

Aufgaben

• Budget Monitoring and Management: achieve income targets for waste services.
• Legislative Compliance: ensure compliance with environmental regulations and Duty of Care.
• Single Point of Contact: act as liaison for businesses and stakeholders.
• Service Streamlining: optimize waste collection planning and delivery across the year.

Kenntnisse

Driving licence

Commercial mindset

Environmental legislation knowledge

Relationship-building

Organizational skills

Waste management experience

Jobbeschreibung

Commercial Waste Services Officer

Salary: Grade 5 (£33,119 to £35,570 per annum)

Hours: 37 hours per week (Full Time)

Contract: Permanent

Location: Council Offices, Southfield Road, Loughborough / Agile Working

Reporting to: Performance Policy and Development Manager

About Us

Charnwood Borough Council is one of the largest shire district councils in the UK by population. We are proud of delivering high-quality, efficient frontline services to our community. This brand-new role has been created following a service level review to streamline our operations, drive commercial resilience, and safeguard important income streams.

Our corporate strategy focuses on being an Effective and Efficient Council while simultaneously fostering Economy and Growth across the borough.

The Role

As part of an wider restructure within the Contracts (Leisure, Waste and Environment) service area, we are seeking a dedicated Commercial Waste Services Officer.

Previously, these responsibilities were shared across several operational and administrative officers. By introducing this dedicated role, you will become the singular point of contact for local businesses and stakeholders. You will bring an organised commercial approach to retaining clients, identifying growth opportunities, and maximizing income targets across some vital frontline services: Commercial Waste, Garden Waste, and Bulky Waste.

Key Duties and Responsibilities:

• Budget Monitoring and Management: Take ownership of achieving and exceeding the income targets set out in the Council’s budget for waste services by focusing on client retention and the strategic acquisition of new trade waste accounts.
• Legislative Compliance: Ensure all commercial waste services strictly adhere to relevant environmental legislation, waste regulations, and statutory Duty of Care requirements.
• Single Point of Contact: Act as the primary, trusted liaison for businesses, trade customers, and stakeholders, ensuring an efficient, responsive, and seamless customer journey.
• Service Streamlining: Optimise operational processes for the planning and delivery of our commercial, bulky, and garden waste collection streams throughout the entire year.

About You

We are looking for an enterprising professional with sharp commercial acumen who thrives on turning operational challenges into financial and administrative successes.

To succeed, you will need:

• A valid UK driving licence and access to a vehicle to facilitate site visits and customer meetings across the borough.
• A strong commercial mindset with a proven ability to manage services with a focus on hitting financial targets and mitigating income risks.
• A sound understanding of environmental legislation, trade waste compliance, and Duty of Care obligations.
• Excellent relationship-building skills to act confidently as a single point of contact for diverse business stakeholders.
• Outstanding organizational skills to help the management team strategically plan service delivery across the calendar year.
• Experience in waste management, environmental services, contract monitoring, and commercial account handling.

Benefits

At Charnwood, we value our staff and provide an inclusive environment that supports a healthy work-life balance:

• Agile Working: Flexible arrangements combining home and office-based environments.
• Generous Annual Leave: 35.5 to 40.5 days of annual leave (including bank holidays, depending on continuous service length). Most services are closed over Christmas
• Pension: Access to the secure Local Government Pension Scheme.
• Additional Benefits: Free parking at our Southfields office, local leisure centre discounts, and access to a comprehensive staff shopping/travel discount scheme.

Closing date: 8th November 2026