Environmental Services Digital Transformation Specialist

We Manage Jobs(WMJobs); Wolverhampton; Hybrid; GBP 36,000 - 41,000; Full time

Job summary

City of Wolverhampton Council is seeking an Environmental Services Quality Development Officer to drive improvements through better systems and digital innovation. You will configure workflows, coordinate system changes, and support IoT deployments while embedding digital solutions in frontline service delivery.

In this hands-on role you’ll work with operational managers and frontline teams to deliver transformation projects, maintain mapping and resident portals, and promote a culture of

Qualifications

• Experience solving problems and improving processes.
• Comfortable learning new technologies and using Excel.
• Familiarity with workflow platforms such as Confirm or similar.

Responsibilities

• Configure and improve operational systems and workflows.
• Coordinate system changes and IoT integrations.
• Support embedding digital solutions into day-to-day service delivery.
• Collaborate with managers, inspectors and frontline teams on transformation projects.

Skills

Problem solving

Learning new technologies

Team collaboration

Tools

Excel

SQL

Confirm (or similar) workflow platforms

Job description

City of Wolverhampton Council is seeking an Environmental Services Quality Development Officer to drive improvements through better systems and digital innovation. You will configure workflows, coordinate system changes, and support IoT deployments while embedding digital solutions in frontline service delivery.

In this hands-on role you’ll work with operational managers and frontline teams to deliver transformation projects, maintain mapping and resident portals, and promote a culture of