Enterprise Solutions Engineer (Hybrid – London)

Toast; Greater London; Hybrid; GBP 65,000 - 90,000; Full time

Job summary

Toast is seeking an experienced Solutions Engineer in a hybrid London-based role, with some travel to client sites. You will support Sales by presenting the Toast platform, demonstrating its value to multiple buyer personas, and becoming a subject matter expert on Toast products and roadmap.

You will collaborate with Sales Enablement, Product, and Marketing to provide training, communicate product gaps, and attend industry events as a Toast ambassador.

Qualifications

• Presentation skills to articulate complex products clearly and maintain customer satisfaction.
• Understanding of APIs; coding skills not required.
• 3+ years of sales experience in closing or closing-support within restaurant/hospitality.
• Highly collaborative, partnering with sales, onboarding, product and marketing teams.

Responsibilities

• Assist Sales in presenting the Toast product and demonstrate value to buyers.
• Become a subject matter expert on Toast products and future roadmap.
• Provide training and product expertise with Sales Enablement regionally.
• Communicate product gaps to Toast product teams to influence investment.
• Attend trade shows and events as a Toast brand ambassador.
• Work with Product Management, Sales Enablement, and Marketing to align expectations.
• Lead cross-functional collaboration to ensure delivery matches sales commitments.
• Use restaurant industry knowledge to advise prospects on outperforming peers.

Skills

Presentation skills

APIs awareness

Sales experience

Collaborative

Restaurant/POS experience

Travel willingness

Job description

Toast is seeking an experienced Solutions Engineer in a hybrid London-based role, with some travel to client sites. You will support Sales by presenting the Toast platform, demonstrating its value to multiple buyer personas, and becoming a subject matter expert on Toast products and roadmap.

You will collaborate with Sales Enablement, Product, and Marketing to provide training, communicate product gaps, and attend industry events as a Toast ambassador.