Enterprise SaaS Account Manager — Renewals & Growth

Zip; Greater London; On-site; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Start-up equity

Full health, vision & dental coverage

Commuter benefit

Team building events & happy hours

Flexible PTO

Apple equipment plus home office bud­-

Job summary

Zip is seeking a results-driven SaaS sales professional in Greater London to drive renewal and upsell cycles for enterprise customers. You will partner with Customer Success to monitor health indicators, demonstrate ROI, and evangelize Zip’s evolving product roadmap.

You’ll be a true 1:1 advisor and closer, owning negotiations across multi-year contracts while shaping our sales process in a fast-growing startup.

Qualifications

• 2+ years of technology SaaS sales experience in enterprise accounts.
• Experience selling to procurement, finance, and legal.
• Proven ability to drive retention and adoption of a SaaS product.
• Strong customer management across sales, account management and support.
• Self-driven with excellent communication and time management.
• Organized, efficient, and proactive communicator.
• Experience using Salesforce, Clari, ZoomInfo, LinkedIn Sales Navigator, and Outreach.
• Willing to go the extra mile to ensure customer, company, team, and personal success.

Responsibilities

• Advise and close deals to maximise renewal and upsell ROI.
• Collaborate with Customer Success to monitor health scorecards and guide deals.
• Evangelize Zip and solution-fit for current and future products.
• Help shape startup culture and processes in a hyper-growth environment.
• Negotiate renewals with win/win strategies to maximize value.
• Provide regular renewal status updates to management.
• Manage multi-year contracts and ensure customer value realization.
• Become a product and procurement expert to enable demos.

Skills

SaaS sales experience

Account management

Customer retention

Communication

Time management

Tools

Salesforce

Clari

ZoomInfo

LinkedIn Sales Navigator

Outreach

Job description

Zip is seeking a results-driven SaaS sales professional in Greater London to drive renewal and upsell cycles for enterprise customers. You will partner with Customer Success to monitor health indicators, demonstrate ROI, and evangelize Zip’s evolving product roadmap.

You’ll be a true 1:1 advisor and closer, owning negotiations across multi-year contracts while shaping our sales process in a fast-growing startup.