Enterprise Platform Consultant — AI & Legal Tech

Legora; Greater London; On-site; Confidential; Full time

Job summary

Legora is seeking a Platform Consultant to own Enterprise and Strategic Premium issues end-to-end, ensuring continuity and enterprise-grade consistency across a global team. You’ll diagnose, guide users, and drive improvements across the platform.

You’ll collaborate with Product, Engineering, and Legal to fix root causes, develop reusable playbooks, and raise the team’s baseline in a fast-paced AI-enabled legal tech environment.

Responsibilities

• Own end-to-end Enterprise and Strategic Premium issues from first signal to resolution.
• Build deep expertise across Legora platforms to diagnose and resolve complex issues.
• Communicate with authority to demanding professional users and guide legal teams through workflows.
• Resolve issues before escalating, providing complete diagnostics and next steps.

Job description

Legora is seeking a Platform Consultant to own Enterprise and Strategic Premium issues end-to-end, ensuring continuity and enterprise-grade consistency across a global team. You’ll diagnose, guide users, and drive improvements across the platform.

You’ll collaborate with Product, Engineering, and Legal to fix root causes, develop reusable playbooks, and raise the team’s baseline in a fast-paced AI-enabled legal tech environment.