Enterprise Forward Deployed Engineering Manager

Anthropic; Greater London; Hybrid; GBP 120,000 - 180,000; Full time

Job summary

Anthropic is building the Applied AI team to help organizations adopt Claude in transformative, safe ways. As the Forward Deployed Engineering Manager, you will hire and develop a world-class team, set the technical and operational bar for customer engagements, and create playbooks that turn successes into repeatable patterns.

This player-coach role blends hands-on review with leadership, partnering with Sales, Product, and Engineering.

Qualifications

• 10+ years of experience in software engineering, solutions architecture, or a technical customer-facing role such as forward deployed engineering or consulting.
• 2+ years of people management experience within a services/post-sales/FDE organization with a track record of hiring, developing, and retaining strong engineers.
• Experience building organizations from 0->1, not just inheriting an existing one.
• Experience working directly with enterprise customers on technical implementations, including comfort navigating complex organizational dynamics.
• Executive presence with the ability to move fluidly between strategic conversations with senior stakeholders and hands-on debugging sessions with engineers.
• Strong written and verbal communication skills. You can translate technical complexity into clear narratives for diverse audiences.
• Genuine excitement about building something new and defining what great looks like for a team that doesn’t yet exist.

Responsibilities

• Hire, develop, and retain a world-class team of Forward Deployed Engineers. Set a high bar for technical talent and customer instincts.
• Conduct regular 1:1s, provide technical mentorship, and invest in the career growth of each team member.
• Staff and oversee customer engagements across your team’s portfolio, making resource allocation decisions.
• Collaborate with account teams and Engagement Managers during the pre-sales process to qualify engagements, scope work, and inform statements of work.
• Review technical architectures and code produced by your FDEs, ensuring the team ships high-quality, production-ready solutions.
• Stay hands-on enough to lead technical discovery sessions, prototype solutions, and debug complex issues alongside your team.
• Build repeatable playbooks, starter repositories, integration templates, and an internal knowledge base.
• Define team OKRs that tie to customer success outcomes and product adoption goals.
• Partner with Product and Engineering to translate field insights into product improvements.
• Travel to customer sites as needed (25-50%).

Skills

Leadership

People management

Enterprise experience

Executive presence

Communication

FDE experience

Job description

Anthropic is building the Applied AI team to help organizations adopt Claude in transformative, safe ways. As the Forward Deployed Engineering Manager, you will hire and develop a world-class team, set the technical and operational bar for customer engagements, and create playbooks that turn successes into repeatable patterns.

This player-coach role blends hands-on review with leadership, partnering with Sales, Product, and Engineering.