Enterprise Change & Adoption Lead (Adobe Tech)

Salt Search; City Of London; Hybrid; GBP 138,000 - 172,000; Full time

Job summary

Salt Search is seeking an experienced Change & Adoption Manager to drive user adoption in enterprise technology transformations. You will develop change strategies, readiness assessments, and adoption scorecards for successful implementations.

Must have 5+ years in change management, strong stakeholder engagement, and excellent communication in a remote, client-facing, hybrid London setting.

Qualifications

• 5+ years in organisational change management or consulting.
• Experience supporting enterprise software implementations across marketing tech, CRM, CMS, or digital platforms.
• Strong stakeholder engagement, facilitation, and presentation skills with senior audiences.
• Experience producing readiness assessments, communication plans, training programmes, and adoption scorecards.
• Excellent communication skills and ability to work independently in a remote, client-facing environment.
• Bachelor's degree or equivalent professional experience.

Responsibilities

• Develop change management strategies, adoption roadmaps, and implementation plans.
• Conduct stakeholder analysis, readiness assessments, and change impact assessments.
• Create communication plans, training materials, and end-user enablement programmes.
• Partner with project managers and technical teams to align change activities with delivery milestones.
• Facilitate stakeholder workshops, leadership sessions, and change champion networks.
• Track adoption metrics, KPIs, risks, and mitigation actions.
• Develop post-implementation sustainment plans and contribute reusable change management best practices.

Skills

Stakeholder engagement

Facilitation

Presentation skills

Communication skills

Change management

Client-facing

Education

Bachelor's degree

Tools

Prosci

ADKAR

CCMP

Job description

Salt Search is seeking an experienced Change & Adoption Manager to drive user adoption in enterprise technology transformations. You will develop change strategies, readiness assessments, and adoption scorecards for successful implementations.

Must have 5+ years in change management, strong stakeholder engagement, and excellent communication in a remote, client-facing, hybrid London setting.