Change & Adoption Manager (Adobe Enterprise Software)

Salt; Greater London; Hybrid; GBP 138,000 - 172,000; Full time

Job summary

Salt is seeking a Change & Adoption Manager for Enterprise Technology to lead organizational change strategies across enterprise software implementations. The role focuses on maximizing user adoption, delivering communications, training, and enablement programs while aligning with delivery milestones.

The ideal candidate has 5+ years in change management, strong stakeholder engagement, and experience in digital transformation projects.

Qualifications

• 5+ years' experience in organisational change management or consulting.
• Experience supporting enterprise software implementations across marketing technology, CRM, CMS, or digital platforms.
• Strong stakeholder engagement, facilitation, and presentation skills including senior executive audiences.
• Experience producing readiness assessments, communication plans, training programmes, and adoption scorecards.
• Excellent communication and ability to work independently in a remote, client-facing environment.
• Bachelor's degree or equivalent professional experience.

Responsibilities

• Develop change management strategies, adoption roadmaps, and implementation plans.
• Conduct stakeholder analysis, readiness assessments, and change impact assessments.
• Create communication plans, training materials, and end-user enablement programmes.
• Partner with project managers and technical teams to align change activities with delivery milestones.
• Facilitate stakeholder workshops, leadership sessions, and change champion networks.
• Track adoption metrics, KPIs, risks, and mitigation actions.
• Develop post-implementation sustainment plans and contribute reusable change management best practices.

Skills

Change management

Stakeholder engagement

Facilitation

Training design

Presentation skills

Education

Bachelor's degree

Job description

Change & Adoption Manager (Adobe Change desirable) - Enterprise Technology

£100-125 per hour Inside IR35 - HYBRID 2-3 days in Central London office - 35 hours per week - circa £100-125 per hour - Adobe Enterprise Software/ SaaS ****Adobe software is desirable****

About the Role

A global software brand are looking for an experienced Change & Adoption Manager to support enterprise technology transformation engagements. You will develop and deliver organisational change management strategies that drive user adoption, support successful implementations, and maximise business value.

Key Responsibilities

• Develop change management strategies, adoption roadmaps, and implementation plans.
• Conduct stakeholder analysis, readiness assessments, and change impact assessments.
• Create communication plans, training materials, and end-user enablement programmes.
• Partner with project managers and technical teams to align change activities with delivery milestones.
• Facilitate stakeholder workshops, leadership sessions, and change champion networks.
• Track adoption metrics, KPIs, risks, and mitigation actions.
• Develop post-implementation sustainment plans and contribute reusable change management best practices.

Essential Requirements

• 5+ years' experience in organisational change management, adoption strategy, or consulting.
• Experience supporting enterprise software implementations, ideally across marketing technology, CRM, CMS, or digital platforms.
• Strong stakeholder engagement, facilitation, and presentation skills, including senior executive audiences.
• Experience producing readiness assessments, communication plans, training programmes, and adoption scorecards.
• Excellent communication skills and the ability to work independently in a remote, client-facing environment.
• Bachelor's degree or equivalent professional experience.

Desirable

Adobe Change Management Prosci, ADKAR, or CCMP certification.

Professional services or systems integration experience.

Familiarity with Agile and hybrid delivery methodologies.

Experience in digital transformation, digital marketing, or customer experience programmes.

Experience working as an independent consultant or subcontractor on enterprise technology engagements.

*Rates depend on experience and client requirements