Enterprise Application Specialist (HR)

University of St Andrews; Guardbridge; Hybrid; GBP 34,000 - 48,000; Full time

Benefits offered by this job

Relocation assistance

USS Pension Scheme with employer’s 14.

Hybrid working environment

Staff discount scheme

Free staff parking

Carshare and Cycle to Work

LinkedIn Learning access

Tuition benefits

Job summary

University of St Andrews IT Services is seeking an Enterprise Applications Specialist (HR Systems) to support and develop HR and people management platforms. You will work with HR, Payroll, and IT Services to ensure secure, reliable systems and contribute to testing and documentation.

The role involves testing upgrades, resolving issues, and identifying automation opportunities to improve workflows and user experience.

Qualifications

• Degree in IT, Business Systems, Human Resources, or related field or extensive equivalent experience.
• Experience in support and administration of enterprise HR systems, payroll, or workforce management.

Responsibilities

• Support and maintain HR systems and people management platforms.
• Assist with testing activities for system upgrades and enhancements.
• Identify opportunities for automation and process improvements to streamline workflows.
• Contribute to documentation, policies, and support processes.

Skills

HR systems

Business analysis

Stakeholder communication

Testing & documentation

Education

Degree in IT/Business/HR

Job description

IT Services are delighted to offer an opportunity for an enthusiastic, engaged, and technically capable individual to join our dynamic Enterprise Applications team as an Enterprise Applications Specialist (HR Systems). This role is well suited to a forward-thinking individual with skills and experience in the support, maintenance, and development of HR and people management systems, who is seeking to progress their career in a busy and innovative workplace at one of the UK's leading universities.

It is an exciting time for the University and IT Services, with digital enhancement playing a key role in shaping the University's future. HR systems sit at the heart of the staff experience, underpinning critical processes including recruitment, onboarding, workforce management, payroll integration, performance development, and employee self-service. As part of our ongoing digital transformation programme, you will play a key role in supporting and enhancing the University's HR technology platforms, ensuring they continue to deliver an excellent service to staff across the institution.

You will hold a relevant IT, Business Systems, Human Resources, or related degree or postgraduate qualification (or possess extensive equivalent experience) and have proven practical experience in the support and administration of enterprise business systems. Experience of supporting HR, payroll, workforce management, or related systems would be advantageous. You will have an understanding of the technical and business processes associated with modern HR operations and be able to work effectively with both technical and non-technical stakeholders.

You will act as a subject matter expert for the University's HR systems, working closely with colleagues in Human Resources, Payroll, and IT Services to ensure systems remain secure, reliable, and fit for purpose. You will assist with testing activities for system upgrades and enhancements, assist with issue resolution and continual service improvement, and contribute to the development of documentation, policies, and support processes. You will also identify opportunities for automation and efficiency improvements, helping to streamline workflows and deliver an enhanced user experience.

The successful candidate will have strong analytical and problem-solving skills, excellent communication abilities, and a commitment to delivering high-quality customer service. You will enjoy working collaboratively as part of a multidisciplinary team while also being capable of managing your own workload and priorities.

This post will be based at Eden Campus at Guardbridge, a state-of-the-art working environment for professional services units.

The appointment will be subject to a Basic Disclosure Check initiated by the University.

Further information and informal enquiries may be directed to Ally Macfarlane at [e-mail]

In addition to the salary on offer for this position, there are a wide range of benefits for staff working at the University of St Andrews:

• Financial contribution to relocation (subject to eligibility)
• Membership of the USS Pension Scheme with generous employer contributions of 14.5%
• A hybrid working environment, including partial homeworking where appropriate and a range of family friendly policies, supporting work-life balance
• Staff discount scheme for local and national goods and services
• Free staff parking, employee Carshare and Cycle to Work Schemes and subsidised local bus travel
• Subsidised sports membership, reduced tuition fees on degree programmes for staff, access to training and development opportunities including LinkedIn Learning, access to library facilities, salary sacrifice scheme

At St Andrews, equality, diversity, and inclusion are central to who we are and form a core pillar of our University Strategy. We are committed to creating a fair, inclusive and supportive workplace, reflected in our participation in national diversity charters and awards, including Athena Swan, Carer Positive and the Race Equality Charter.

We particularly welcome applications from people from Black, Asian, minority ethnic and minority religions backgrounds and from LGBTQ+ and disabled people.