Enterprise AI Projects Lead

Complexio; Hemel Hempstead; Hybrid; GBP 70,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Equity participation

Direct leadership access (CRO/Co-CEO)

Pre-sales build opportunity

Job summary

Complexio in the United Kingdom is seeking a Project Manager to lead the execution of customer projects, ensure timely delivery and outcomes, and act as the bridge between technical teams, customers, and internal stakeholders.

You will coordinate cross-functional pods, map use cases to actionable plans, track progress, manage risks, and drive value realization throughout the project lifecycle.

Qualifications

• Strong project management experience in AI, SaaS, or data-driven enterprise solutions.
• Expertise in managing customer-facing projects, balancing technical execution with business impact.
• Solid understanding of AI/ML concepts, data integration, and enterprise software implementation.
• Excellent communication and stakeholder management skills, with the ability to translate technical details into business value.
• Experience with agile methodologies, Jira, and project management tools.
• Ability to thrive in a fast-paced startup environment, handling multiple priorities with autonomy.

Responsibilities

• Lead the execution of customer projects, ensuring successful delivery of use cases within agreed timelines and scope.
• Act as the bridge between technical teams, customers, and internal stakeholders, ensuring alignment on objectives, milestones, and outcomes.
• Manage multiple projects simultaneously, balancing priorities based on business impact and customer needs.
• Oversee end-to-end project lifecycle, from kickoff to completion, ensuring adherence to customer requirements and company standards.
• Define project plans, objectives, scope, deliverables, and KPIs to measure success.
• Coordinate cross-functional teams, including various pods, data scientists, engineers, and business analysts, to deliver solutions.
• Track progress, identify risks early, and implement mitigation strategies
• Work closely with customers to understand their business challenges and map solutions to their needs.
• Translate customer use cases into actionable project plans, ensuring technical feasibility and alignment with Complexio’s AI capabilities.
• Serve as the primary point of contact for customers, managing expectations and communication throughout the project lifecycle.
• Conduct regular check-ins, project updates, and post-implementation reviews to ensure value realization.
• Align internal teams and external partners on project objectives, ensuring smooth collaboration.
• Coordinate with pod leads, tech managers, product, and customer success teams to remove blockers and optimize resource allocation.
• Escalate critical issues and dependencies to leadership as needed, providing data-driven recommendations.
• Establish and refine project management frameworks, methodologies, and best practices for efficient execution.
• Leverage agile methodologies where applicable, iterating on project deliverables based on feedback.
• Contribute to internal knowledge-sharing and documentation of lessons learned from past projects.

Skills

Strong project management

Customer-facing projects

AI/ML concepts

Communication & stakeholder mgmt

Agile methodologies

Autonomy in fast-paced startup

Tools

Jira

Job description

Complexio in the United Kingdom is seeking a Project Manager to lead the execution of customer projects, ensure timely delivery and outcomes, and act as the bridge between technical teams, customers, and internal stakeholders.

You will coordinate cross-functional pods, map use cases to actionable plans, track progress, manage risks, and drive value realization throughout the project lifecycle.