Enrollment & Admissions Specialist — Education Sales

Guardian Jobs; Coventry; On-site; GBP 25,000 - 32,000; Full time

Benefits offered by this job

Excellent Employers Pension Contribu​t

30 days Annual leave plus Bank Hollays

New Holiday Purchase Scheme

Life Assurance 4x Salary

BUPA Cash Plan

50% off Tuition Fees for staff dependn

CU Reward Scheme – Discounts across a

Job summary

Coventry University Recruitment & Admissions (CURA) seeks Customer Onboarding Advisors to convert applicants into enrolled students through phone, email and live chat.

You'll guide applicants through admissions, hit KPI targets and use Salesforce to manage contacts, while delivering clear, customer-focused support. The role offers a permanent, full-time position in Coventry with a strong rewards package.

Qualifications

• Fluent English communication, both written and spoken.
• Sales mindset with ability to convert interest into enrolments.
• Experience in telesales, customer service or contact centres.

Responsibilities

• Guide applicants through admissions via phone, email and live chat.
• Hit productivity targets and use Salesforce to manage contacts.
• Convert applicants into enrolled students and meet KPIs.

Tools

Salesforce

Job description

Coventry University Recruitment & Admissions (CURA) seeks Customer Onboarding Advisors to convert applicants into enrolled students through phone, email and live chat.

You'll guide applicants through admissions, hit KPI targets and use Salesforce to manage contacts, while delivering clear, customer-focused support. The role offers a permanent, full-time position in Coventry with a strong rewards package.