Engineering Technician

Ocado; West of England; On-site; GBP 29,000 - 42,000; Full time

Benefits offered by this job

264 hours annual leave

Private Medical Insurance

Life Assurance

Pension with employer matching

Share schemes

Cycle to Work

Discounts at Ocado

Job summary

Ocado Group is seeking an Engineering Technician for our automated Customer Fulfilment Centre in Bristol. You will be the first line of response for faults, performing diagnostic work and rapid fixes to minimise downtime.

The role includes planned maintenance, repairs, and proactive improvements to enhance reliability and efficiency in a high-tech environment. Shift patterns support 24/7 operations across days, nights, and weekends.

Qualifications

• Automation hardware/software and control systems knowledge; formal engineering qualification preferred.
• Strong analytical and problem-solving skills with a hands-on approach.
• Good communication and organisational skills; ability to prioritise and share knowledge.
• Willingness to work at height with site safety standards.

Responsibilities

• First-line response to engineering faults in a 24/7 automated centre.
• Carry out planned servicing and repairs to keep equipment in top condition.
• Contribute to proactive improvement projects to boost reliability and efficiency.
• Work with cutting-edge technology in a fast-paced, high-tech environment.

Skills

Automation hardware/software

Control systems

Analytical problem solving

Communication & organisation

Education

Bachelor's degree in engineering

Job description

We are Ocado Group, and we're bringing world-class automation to online grocery. Our Ocado Smart Platform (OSP) combines cutting-edge robotics, AI, and IoT within our advanced CFCs (Customer Fulfilment Centres). We've mastered the single pick, transforming online delivery for our global partners. Join us and be part of a team pushing the boundaries of retail technology.

About the Role

As an Engineering Technician, you'll play a vital role in ensuring the smooth running of our state-of-the-art, automated Customer Fulfilment Centre in Bristol. You'll be the first line of response for engineering faults, working quickly and effectively to diagnose and resolve issues that could impact performance. Alongside reactive maintenance, you’ll carry out planned servicing and repairs to keep our equipment in top condition, while also getting involved in proactive improvement projects to enhance reliability and efficiency. This is a hands-on role where you'll work with cutting-edge technology in a fast-paced, high-tech environment

You will work a shift pattern to support our 24/7 operation, consisting of 12 hour shifts across days, nights and weekends.

About you

Are you the one we’re looking for? Here’s what makes a great Engineering Technician candidate:

• Technical understanding of automation hardware/software and ideally control systems, with a formal engineering qualification is preferred.
• Strong analytical and problem-solving skills with a hands-on, practical approach.
• Excellent communication and organisational skills, with the ability to prioritise and share knowledge effectively.
• Comfortable working at height using access equipment, in line with site safety standards.

What we offer

We believe in supporting our people with meaningful, flexible benefits that prioritise well-being and work-life balance. Here’s a snapshot of what you can expect:

• Time to recharge:
  264 hours annual leave (rising after 5 years), plus the option to buy more.
• Health & wellbeing:
  Private Medical Insurance from your first month, wellbeing support through specialist apps and EAP, plus Income Protection and Life Assurance.
• Family-first policies:
  22 weeks paid maternity/primary carer leave and 6 weeks paid paternity leave (after qualifying period).
• Financial support:
  Pension with employer matching up to 7%, share schemes (Sharesave & BAYE), and interest-free loans for train tickets.
• Commuter perks:
  Cycle to Work Scheme
• Exclusive discounts:
  15% off at Ocado.com with free delivery (starting in your first month).

Financial assistance is available for eligible UK candidates relocating 35 miles or more for this role.

Ocado Group is an equal opportunities employer and as such makes every effort to ensure that all potential employees are treated fairly and equally, regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion or belief, age, or disability or union membership status.

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