Engineering Technician

Ocado Technology; Erith; On-site; GBP 30,000 - 45,000; Full time

Benefits offered by this job

264 hours annual leave

Private Medical Insurance

22 weeks paid maternity leave

Pension with employer matching

Commuter perks

15% off at Ocado.com

Job summary

A leading technology firm in Erith is looking for an Engineering Technician to ensure the smooth running of an automated Customer Fulfilment Centre. The role involves diagnosing and resolving engineering faults, carrying out planned servicing, and engaging in improvement projects. Candidates should have a technical understanding of automation systems, strong problem-solving skills, and a formal engineering qualification. The position offers extensive benefits, including annual leave and health insurance.

Qualifications

• Technical understanding of automation hardware/software and ideally control systems.
• Strong analytical and problem-solving skills with a hands-on, practical approach.
• Excellent communication and organisational skills with the ability to prioritise.

Responsibilities

• Ensure the smooth running of the automated Customer Fulfilment Centre.
• Diagnose and resolve engineering faults quickly.
• Carry out planned servicing and repairs on equipment.

Skills

Technical understanding of automation hardware/software

Analytical and problem-solving skills

Excellent communication and organisational skills

Comfortable working at height using access equipment

Education

Formal engineering qualification

Job description

About Us

We are Ocado Technology and we empower global grocery retailers with cutting‑edge cloud, robotics, AI, and IoT. Our Ocado Smart Platform (OSP) powers highly automated Customer Fulfilment Centres (CFCs), enabling efficient, single‑pick online grocery delivery.

About The Role

As an Engineering Technician, you'll play a vital role in ensuring the smooth running of our state‑of‑the‑art, automated Customer Fulfilment Centre in Erith. You'll be the first line of response for engineering faults, working quickly and effectively to diagnose and resolve issues that could impact performance. Alongside reactive maintenance, you’ll carry out planned servicing and repairs to keep our equipment in top condition, while also getting involved in proactive improvement projects to enhance reliability and efficiency. This is a hands‑on role where you'll work with cutting‑edge technology in a fast‑paced, high‑tech environment.

You will work a shift pattern to support our 24/7 operation, consisting of 12 hour shifts across days, nights and weekends.

About You

• Technical understanding of automation hardware/software and ideally control systems, with a formal engineering qualification is preferred.
• Strong analytical and problem‑solving skills with a hands‑on, practical approach.
• Excellent communication and organisational skills, with the ability to prioritise and share knowledge effectively.
• Comfortable working at height using access equipment, in line with site safety standards.

What We Offer

• Time to recharge: 264 hours annual leave (rising after 5 years), plus the option to buy more.
• Health & wellbeing: Private Medical Insurance from your first month, wellbeing support through specialist apps and EAP, plus Income Protection and Life Assurance.
• Family‑first policies: 22 weeks paid maternity/primary carer leave and 6 weeks paid paternity leave (after qualifying period).
• Financial support: Pension with employer matching up to 7%, share schemes (Sharesave & BAYE), and interest‑free loans for train tickets.
• Commuter perks: Cycle to Work Scheme.
• Exclusive discounts: 15% off at Ocado.com with free delivery (starting in your first month).

Ocado Group is an equal opportunities employer and as such makes every effort to ensure that all potential employees are treated fairly and equally, regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion or belief, age, or disability or union membership status. OCDIND1