Engineering Technician

Ocado Technology Group; Erith; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

264 hours annual leave

Private Medical Insurance

22 weeks paid maternity leave

Pension with employer matching

15% off at Ocado.com

Job summary

A leading technology firm based in Erith is looking for an Engineering Technician to ensure the seamless operation of their automated Customer Fulfilment Centre. The role requires diagnosing and resolving engineering faults, performing planned maintenance, and engaging in proactive improvement projects with cutting-edge technology. The ideal candidate will have a strong technical background in automation and excellent problem-solving skills. The position offers flexible benefits including private medical insurance, generous annual leave, and exclusive discounts.

Qualifications

• Technical understanding of automation hardware/software and ideally control systems.
• Strong analytical and problem-solving skills.
• Excellent communication and organisational skills.

Responsibilities

• Ensure smooth running of automated Customer Fulfilment Centre.
• Diagnose and resolve engineering faults.
• Carry out planned servicing and repairs.

Skills

Technical understanding of automation hardware/software

Strong analytical and problem-solving skills

Excellent communication and organisational skills

Comfortable working at height

Education

Formal engineering qualification

Job description

We are Ocado Technology and we empower global grocery retailers with cutting-edge cloud, robotics, AI, and IoT. Our Ocado Smart Platform (OSP) powers highly automated Customer Fulfilment Centres (CFCs), enabling efficient, single-pick online grocery delivery

About the Role

As an Engineering Technician, you'll play a vital role in ensuring the smooth running of our state-of-the-art, automated Customer Fulfilment Centre in Erith. You'll be the first line of response for engineering faults, working quickly and effectively to diagnose and resolve issues that could impact performance. Alongside reactive maintenance, you’ll carry out planned servicing and repairs to keep our equipment in top condition, while also getting involved in proactive improvement projects to enhance reliability and efficiency. This is a hands‑on role where you'll work with cutting‑edge technology in a fast-paced, high‑tech environment

You will work a shift pattern to support our 24/7 operation, consisting of 12 hour shifts across days, nights and weekends.

About you

Are you the one we’re looking for? Here’s what makes a great Engineering Technician candidate:

• Technical understanding of automation hardware/software and ideally control systems, with a formal engineering qualification is preferred.
• Strong analytical and problem‑solving skills with a hands‑on, practical approach.
• Excellent communication and organisational skills, with the ability to prioritise and share knowledge effectively.
• Comfortable working at height using access equipment, in line with site safety standards.

What we offer

We believe in supporting our people with meaningful, flexible benefits that prioritise well‑being and work‑life balance. Here’s a snapshot of what you can expect:

• Time to recharge:
  264 hours annual leave (rising after 5 years), plus the option to buy more.
• Health & wellbeing:
  Private Medical Insurance from your first month, wellbeing support through specialist apps and EAP, plus Income Protection and Life Assurance.
• Family‑first policies:
  22 weeks paid maternity/primary carer leave and 6 weeks paid paternity leave (after qualifying period).
• Financial support:
  Pension with employer matching up to 7%, share schemes (Sharesave & BAYE), and interest‑free loans for train tickets.
• Commuter perks:
  Cycle to Work Scheme
• Exclusive discounts:
  15% off at Ocado.com with free delivery (starting in your first month).

Ocado Group is an equal opportunities employer and as such makes every effort to ensure that all potential employees are treated fairly and equally, regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion or belief, age, or disability or union membership status.