Engineering Support Manager

Wallace Hind Selection LTD; Lincoln; Hybrid; GBP 50,000 - 58,000; Full time

Job summary

An established industry player in food process machinery is seeking an Engineering Support Manager. This hybrid role combines technical support, project management, and hands-on demonstrations, providing an exciting opportunity to work closely with clients and suppliers. You will leverage your mechanical engineering expertise to enhance service and after sales revenue, while also managing machine trials. Join a close-knit team dedicated to growth and innovation in a supportive work environment where your contributions make a real impact. If you're ready to take the next step in your career, this role offers a rewarding challenge.

Benefits

Annual Bonus

Company Car or Car Allowance

5% Pension

Qualifications

• Experience in technical support or after sales for food process machinery.
• Qualified Mechanical Engineer with commercial awareness.

Responsibilities

• Provide technical support to clients and suppliers to boost after sales revenue.
• Manage projects and coordinate with supplier PM teams.
• Set up and run machine trials and demonstrations with clients.

Skills

Technical Support

Project Management

Mechanical Engineering

Commercial Awareness

Education

Mechanical Engineering Degree

Job description

An unusual role involving giving technical support to colleagues, clients and suppliers to increase service & after sales revenue (60%), some project management (25%). You will also be setting up and running machine trials and demonstrations with clients (15%) for a multi agency supplier of food process machinery sold into the food industry.

BASIC SALARY: up to GBP50,000 Base

BENEFITS:
Annual bonus to earn circa GBP5,000
Choice of company car or car allowance
5% Pension

LOCATION: Office based near Stamford so should be commutable to Stamford

COMMUTABLE LOCATIONS: Peterborough, Leicester, Lincoln, Nottingham, Northampton

JOB DESCRIPTION: Engineering Support Manager

This Engineering Support Manager role is a hybrid role involving giving technical support to colleagues, clients and suppliers to increase service and after sales revenue, project management working with supplier PM teams and setting up and running machine trials and demonstrations with clients.

It is office based, but you will be expected to travel to client sites in the UK & Ireland, 1 to 2 days per week once fully trained, and also to suppliers with clients for trials and demonstrations for 7 to 10 days per quarter.

PERSON SPECIFICATION: Engineering Support Manager

You will have a track record in a technical support or after sales working for a packaging or process machinery supplier to the food process industry.
You will be a qualified Mechanical Engineer.
You will be commercially aware and will have worked for a small business.

THE COMPANY:

A very well established, privately owned, successful and profitable multi agency supplier of a large range of food process machinery to the food process market. Working in a small close knit team to ensure continuing growth. A really nice company to work for full of really nice people.

INTERESTED? Please click apply. You will receive an acknowledgement of your application.

Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives.

Please Note: Wallace Hind Selection have been chosen as the recruitment partner of our client.

REF: MPH18109, Wallace Hind Selection