Engineering Support Manager

Lloyds British Group Ltd; Gateshead; On-site; GBP 35,000 - 55,000; Full time

Job summary

Ein führendes Unternehmen in der Hebe- und Inspektionsbranche sucht einen Engineering Support Manager, der eine Schlüsselrolle in der Kundenbetreuung und Teamleitung übernimmt. In dieser spannenden Position kombinieren Sie technische Fähigkeiten mit Führungsverantwortung, um sicherzustellen, dass die Kundenzufriedenheit im Mittelpunkt unserer Aktivitäten steht. Durch umfassende Schulungen und Entwicklungsmöglichkeiten in einem dynamischen Umfeld haben Sie die Chance, Ihre Karriere voranzutreiben. Wenn Sie ein Teamplayer mit einem starken Fokus auf Kundenbedürfnisse sind, könnte dies die perfekte Gelegenheit für Sie sein.

Benefits

Überstundenmöglichkeiten

Kostenloses Parken vor Ort

Lebensversicherung

Pensionsschema

95% Rabatt auf Speedy-Produkte

Mitarbeiterrabatte

Green Commute Initiative

Mitarbeiterhilfeprogramm

Qualifications

• Erfahrung in der Hebeindustrie ist erforderlich.
• Starke organisatorische Fähigkeiten und Kundenorientierung.

Responsibilities

• Sicherstellung der Kundenzufriedenheit und Koordination der Aktivitäten.
• Führung und Unterstützung des Teams bei der Umsetzung der ESG-Strategie.

Skills

Kommunikationsfähigkeiten

Erfahrung in der Hebeindustrie

Hintergrund in Testumgebungen

Mechanische Ingenieurkenntnisse

Inspektionsfähigkeiten gemäß LOLER und PUWER

Organisationsfähigkeiten

Kundenorientierung

Anpassungsfähigkeit

Job description

A leading provider of lifting and equipment inspection services in the UK, Lloyds British, a Speedy business, has been offering specialist testing, inspection, maintenance, certification, and training services for the lifting industry for over 200 years.

Are you seeking the next step in your engineering career? Do you want to work for a market leader where you can develop and progress? Are you a good team player with strong communication skills? If so, this role could be for you!

As an Engineering Support Manager, you will ensure customer satisfaction is central to our operations, supervise and coordinate branch activities, and deputise for the Branch Manager when needed.

If you're looking for a role that combines leadership with hands-on engineering duties, this position is ideal for you.

At Lloyds British, we hire, engage, and retain talented employees who meet our capabilities. We provide comprehensive training, from manufacturer courses to LEEA advanced certifications. Experience in the lifting equipment industry is essential.

What you’ll need:

• Excellent communication skills and experience working on customer sites
• Experience in the lifting equipment industry
• Background in testing environments
• Experience with heavy lifting gear or a strong mechanical engineering background
• Competence in inspecting lifting equipment according to LOLER and PUWER standards
• Customer-focused approach with the ability to understand and meet customer needs
• Strong organizational skills and the ability to work under pressure
• Ownership and responsibility-taking capabilities
• Adaptability to change in a dynamic environment
• Ability to support your team in delivering our ESG Strategy – Decade to Deliver

What we offer:

• Overtime opportunities as needed
• Free onsite parking
• Life assurance
• Pension scheme
• 95% discount across the Speedy brand
• Staff shopping discounts
• Green Commute Initiative for cycling
• Employee Assistance Program offering free support and counselling

We promote a Work-Life Balance through a 9-day fortnight, allowing you to work your contracted hours over fewer days for an extra day off.

Speedy provides a clear career progression pathway within the group.

Please note that applications may close early if we receive a high volume of interest. We recommend applying promptly.

Some roles may require DBS, Credit, or Security Clearance checks. We are committed to diversity and inclusion, ensuring equal opportunity employment, and all applicants must have the right to work in the UK.

For more information, refer to our policies linked below in line with ESG Governance.